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Development Senior Software

Location:
North Bergen, NJ
Posted:
August 18, 2025

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Resume:

Resume

NAME: Shilpy Jain

CURRENT GRADE: Grade C*A

(Software Development Senior

Analyst)

Experience Summary

10.9 years of experience in Oracle SQL Developer,Data stage,Autosys,CA7 Scheduler,COBOL,JCL.Have worked in Hotel,Healthcare and Financial Domain primarily Retirement services.

Technical Expertise

Elements Particulars

Primary Skills SQL, Unix Scripting, Data stage, Autosys, COBOL and JCL Development, DB2

Operating Systems Windows

Languages SQL, COBOL, JCL, Python

Development Tools Mainframe, Designer, MySQL, Putty Scripts UNIX Scripting

Database Connectivity MySQL Connect

Databases MYSQL

Domain Knowledge Retirement Planning Business Acumen, Healthcare, Hotel Reward Services

Experience Details (Starting from the Current Employer) Sl. No.Name Of The

Organization

Designation Joining

Date(dd-mm-y

yyy)

Relieving

Date(dd-mm-y

yyy)

1 TCS Ltd Assistant

Consultant

29-08-2022

2 NTT Data Software

Development Senior

Analyst

02-03-2020

19-08-2022

3 NTT Data GDS

Private Ltd.

Software

Development Senior

Analyst

10-12-2018 27-02-2020

4 TIAA GBS Software Analyst 19-12-2016 7-12-2018

5 Syntel Private Ltd.Software Engineer 18-08-2014 16-12-2016 NTT DATA Protected Page1

Resume

Project Details

TCS -

Project Name DevOps Batch Services

Client Marriott SMS

Project Description I was working for Marriott in a Production Support project to handle the rewards and loyalty program.

Environment Test Environment

Duration From (mm/yy)08-29-2022 To (mm/yy)

Role /

Responsibility

● To debug the data issues requested by customers, developers and QA

● Automation of the repetitive issues faced by customers

● Monitoring the batch jobs which populates and sends the data to customer and fix any job abend in a timely manner.

● Data fixes in Loyalty application and managing customer reward program NTT Data

Project Name DevOps Batch Services

Client TIAA

Project Description I was working in DevOps Batch Services for TIAA, our team was responsible for managing all the nightly batches in the test environment which connects 32 different applications and we add new applications and projects as and when added in the test environment. Along with batch management our responsibility includes automating the repetitive work and manual work in production and/or test environment. For QA testing we were the

debugging source to identify the data and/or code issues which are reported further to developers.

Environment Test Environment

Duration From (mm/yy)03-20 To (mm/yy)08-22-2022

Role /

Responsibility

● As a part of my profile I managed to implement bridge control between various sources like ODS, MDM, PRISM, SEIBEL, OMNI, etc. The bridge involves an execution batch between 32 different applications. We create scripts, stored procedures, data stage jobs based on the requirement of a particular application.

● My work included developing new features and implementing application specific customizations.

● To debug the data issues reported by QA and developers

● Presenting new projects handled by DevOps to upper management NTT DATA Protected Page2

Resume

Contributions ● Automated the batch handling activities across four different regions in test environments

● Developed Live Dashboard for QA and Upper Management to identify the current status of the batch

● Currently working on developing an interface that will be used to update the backend database, automating the current manual process. Team Size ● 6

NTT Data

Project Name DevOps Batch Services

Client TIAA

Project Description I am working in DevOps Batch Services for TIAA, our team is responsible to manage all the nightly batches in test environment which connects 32 different applications and we add new applications and projects as and when added in test environment. Along with batch management our responsibility includes automating the repetitive work and manual work in production and/or test environment. For QA testing we are the debugging source to identify the data and/or code issues which is reported further to developers.

Environment Test Environment

Duration From (mm/yy)12/18 To (mm/yy)02-20

Role /

Responsibility

● As a part of my profile I manage implementing a bridge control between various sources like ODS, MDM, PRISM, SEIBEL, OMNI, etc. The bridge involves an execution batch between 32 different applications. We create scripts, stored procedures, data stage jobs based on the requirement of a particular application.

● My work includes developing new features and implementing application specific customizations.

● To debug the data issues reported by QA and developers

● Presenting new projects handled by DevOps to upper management Contributions ● Automated the batch handling activities across four different regions in test environments

● Developed Live Dashboard for QA and Upper Management to identify the current status of the batch

Team Size ● 16

TIAA GBS

NTT DATA Protected Page3

Resume

Project Name DevOps Batch Services

Client TIAA

Project Description I am working in DevOps Batch Services for TIAA, our team is responsible to manage all the nightly batches in test environment which connects 32 different applications and we add new applications and projects as and when added in test environment. Along with batch management our responsibility includes automating the repetitive work and manual work in production and/or test environment. For QA testing we are the debugging source to identify the data and/or code issues which is reported further to developers.

Environment Test Environment

Duration From (mm/yy)12/16 To (mm/yy)12/18

Role /

Responsibility

● As a part of my profile I manage implementing a bridge control between various sources like ODS, MDM, PRISM, SEIBEL, OMNI, etc. The bridge involves an execution batch between 32 different applications. We create scripts, stored procedures, data stage jobs based on the requirement of a particular application.

● My work includes developing new features and implementing application specific customizations.

● To debug the data issues reported by QA and developers

● Presenting new projects handled by DevOps to upper management

● We work in a Scrum Agile model and use JIRA tool for project management. Contributions ● Automated the batch handling activities across four different regions in test environments

● Developed Live Dashboard for QA and Upper Management to identify the current status of the batch

● I was involved in setting up the project at TIAA-India,Mumbai Team Size ● 16

Syntel Private Ltd.

Project Name Services, Planning and Customer Integration (SPC and CI) Client Humana Inc.

Project Description SPC and CI took care of managing the development of policies and plans developed for customer and application development on UI.

Environment Production

Duration From (mm/yy)08/14 To (mm/yy)12/16

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Resume

Role /

Responsibility

● Worked in development project consisting of mainframe as a core technology.

● Performing root cause analysis on problem tickets to determine permanent resolution.

● Was leading team of 5 with extensive experience in requirement gathering, Impact analysis, Programming and Implementation.

Contributions ● Automated a bi-weekly report sent out to customers

● Developed a new plan flow with updated HIPPA Codes. Team Size 5

Training Attended / Certifications Done

Course Details Duration

From(mm/yy)To(mm/yy)

1 Certification in Data Stage

Development

03/16 03/16

2 IBM Mainframe 08/14 10/19

3 Certification in Retirment

Planning Business Acumen

04/17 04/17

Qualification Details (Highest Degree on Top)

Sl. No.Degree Branch Year of

Passing

Name of

the College

/ Institute

Name of

the

University

Percentage

/ cgpa /

Grade

1 B.E.EXTC 2014 Atharva

College of

Engineering

Mumbai

University

62.9

2 HSC Science

(PCM)

2010 K.C. College Maharashtra

Board

81.67

3 SSC Science 2008 St. Anne’s

High School

Maharashtra

Board

87

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Resume

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