PROFESSIONAL SUMMARY
I am currently a ** year old marketing major while also being a minor in
chemistry. I display great skills involving, computer technology, marketing skills, business approach towards everything, and also being a great leader!
WORK HISTORY
Warehouse Worker, 09/2024 - 04/2025
Niagara Bottling, LLC, Kansas City, MO
Warehouse Associate, 01/2024 - 09/2024
UPS, Kansas City, MO
MO 64134
*********@*****.***
SKILLS
RAVEL HILL
Loaded, unloaded, and moved material to and from storage and production areas.
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Shipped material and performed boxing, packing, labeling, and preparation of related documents.
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Followed verbal and written instructions to properly move and ship products.
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Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
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• Assisted in receiving, stocking and distribution of merchandise. Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
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Achieved timely dispatch of orders using effective time management strategies during the picking process.
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Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
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• Assembled pallets and crates for secure transportation of materials. Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
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Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
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• Moved furniture and boxes using utility dolly and truck ramp. Helped train new employees in safe practices and warehouse procedures.
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• Assembled pallets and crates for secure transportation of materials. Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
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• Assisted in receiving, stocking and distribution of merchandise. Collaborated with team members to achieve daily targets and complete tasks efficiently.
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Excellent written and oral
communication
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• Visionary thinking
• Team leadership
• Customer support
• Computer security
• Task delegation
• Cash handling
• Relationship building
• Strategic planning
• Motivating teams
Night Shift Supervisor, 01/2023 - 08/2023
Papa Murphy's, Kansas City, MO
Customer Service Associate, 12/2021 - 01/2023
Walgreens, Raytown, MO
EDUCATION
Assisted in training new hires, sharing best practices and providing support for their integration into the team.
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• Drove forklifts, pallet jacks and other equipment to move materials. Organized evening meetings to set operations for following day and next shift crew.
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Observed each team member to carry out duties and provided constructive criticism.
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Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
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Compiled reports on production shortfalls, accidents and equipment problems.
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Trained staff members to perform inventory management, customer service and maintenance.
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Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
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Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
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Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
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Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
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Exhibited high energy and professionalism when dealing with clients and staff.
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Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
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Assisted customers with product selection, increasing sales and promoting brand loyalty.
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Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
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Provided personalized recommendations to customers based on their needs, preferences, and budget constraints.
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Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
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Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
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Maintained a clean and organized store environment, enhancing customer shopping experience.
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No Degree, Marketing, Expected in 05/2027
Baker University - Baldwin City, KS
High School Diploma, 05/2023
Lincoln College Prep - Kansas City, MO
• 2023 Wildcat Scholarship Recipient
• 3.0 GPA
• Baker University Football Scholarship Recipient
• 3.2 GPA
• Extracurricular Activities: Football, Community service volunteer
• Elected Captain of LCPA FOOTBALL (KCMO)
• Completed IB course in ENGLISH 12, CHEMISTRY 12
• Honoree of A+ Program cord