Case Management Regulatory Compliance

Major Highlights

Core Competences & Skills

PROFESSIONAL SUMMARY

PROFESSIONAL EXPERIENCE

Teaching Assistant

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**************@*****.*** +263-***-***-*** +263-***-***-*** Computer literate

Pedagogical innovation

Multidisciplinary instruction

Academic assessment

Research supervision

Regulatory compliance

Process optimization

Records management

Stakeholder liaison

Policy implementation

University of Johannesburg June 2024 – November 2024 Delivered weekly tutorials on Language Practice and Psycholinguistics to undergraduate students. Developed and marked assessments, ensuring alignment with departmental standards. Provided one-on-one academic support to students struggling with course material. Assisted in the creation of study guides and exam preparation materials. Facilitated interactive discussions to enhance student engagement and understanding. Collaborated with Professor R. Sibanda on academic projects and publications. Maintained records of student progress and provided feedback for improvement. A dedicated and passionate legal professional with a strong academic background in law and international relations. Experienced in legal research, administrative roles, case management, and tutoring. Proven leadership in academic and organizational settings, with a commitment to social justice and human rights. Adept at multitasking, problem-solving, and effective communication. Seeking opportunities to contribute expertise in legal compliance, advocacy, and education. Tutored and marked academic work in Constitutional Law, Language Practice, and Psycholinguistics. Conducted legal research, drafted legal documents, and handled labour cases at Wits Law Clinic. Led event coordination and resource distribution as part of the Wits (WCCO) Leadership Committee. Proficient in legal compliance, case management, and dispute resolution. Fluent in multiple languages, enhancing communication in diverse environments. CYNDRELLA SIBANDA

Case file management

Legal drafting & pleadings

Client representation

Dispute resolution (ADR)

Legislative analysis

Legal Practitioner Administrative Assistant

Administrator

South Point Central December 2023 - November 2024

Managed student lease agreements, ensuring compliance with housing policies. Processed rental payments and maintained accurate financial records. Addressed and resolved tenant concerns and maintenance requests promptly. Coordinated move-in and move-out procedures for student accommodations. Conducted regular inspections of housing facilities to ensure safety standards. Liaised with property management to oversee repairs and upgrades. Maintained confidential tenant records and handled sensitive information securely. LANGUAGES

EDUCATION

Bachelor of Laws (LLB) University of the Witwatersrand 2020 - 2024 Bachelor of Arts (International Relations & History) University of the Witwatersrand 2017 - 2019 Tutor & Marker

University of Johannesburg March 2023 – October 2023 Provided academic support to students in law and humanities courses. Designed and conducted interactive tutoring sessions to clarify complex topics. Marked assignments and exams, providing constructive feedback to students. Developed answer frameworks and study aids to enhance learning outcomes. Assisted in the revision of course materials and teaching strategies. Mentored students to improve their academic writing and critical thinking skills. Organized review workshops to prepare students for final examinations. Collaborated with faculty to identify and address common student challenges. Law Practicals (Intern)

Wits Law Clinic March 2022 – October 2022

Conducted client interviews to gather case details and assess legal needs. Drafted letters of demand, appeals, and CCMA applications for labour disputes. Researched case law and legal precedents to support client claims. Assisted in preparing legal documents for hearings and settlements. Provided clients with guidance on their rights and legal procedures. Managed case files and maintained organized documentation for each client. Participated in mock trials to practice litigation and argumentation skills. Collaborated with senior attorneys to develop case strategies and solutions. Private Tutor University of the Witwatersrand 2019 – 2021 Sales Consultant Chihwa Tours 2016 – 2019

LEADERSHIP & AFFILIATIONS

Leadership Committee Member Wits (WCCO) 2021 – 2022 English Ndebele Shona Isixhosa Sotho Tswana Isizulu REFERENCES

Available upon request.

SUMMARY OF OTHER ROLES

OTHER ATTRIBUTES

Advanced proficiency in Microsoft Office Suite (Word, Teams, Excel, PowerPoint, Outlook) Exceptional accuracy in legal documentation and records management Meticulous attention to detail with zero procedural rejections Cultural fluency with experience working in diverse environments Excellent time management balancing multiple high-level responsibilities Effective collaboration in multicultural settings

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