E-Commerce Account Manager
Resume:
Cydnie Wright
Driven manager seeking opportunity in a challenging and productive business driven environment with administrative advancement opportunities.
Las Vegas, NV 89148
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Executive Account Manager
Beyond Baby Talk– Remote (Houston,Texas)
July 2024- Present
*Establish,maintain, and strengthen relationships with e-commerce partners, (i.e.:Walmart,Amazon,online marketplaces.)
*Develop and implement sales strategies to drive growth in assigned accounts and product categories.
*Manage product listings,pricing and inventory access across various platforms.
*Monitor and analyze key e-commerce metrics (sales,traffic,conversion rates) to identify areas for improvement.
*Partner with internal teams (marketing, IT,customer service) to ensure a seamless customer experience.
*Develop and manage e-commerce budgets, ensuring optimal allocation of resources.
*Monitor and analyze competitive activities within the e-commerce channel to stay ahead of trends.
*Collaborate with the digital merchandising team to optimize product placement and conversion rate.
*Build rapport and negotiate with key stakeholders
*Analyze data trends and make informed decisions
Leasing Agent
ConAm Management - Las Vegas, NV
November 2021 to May 2022
*Presented properties and amenities to prospective tenants to help secure rental agreement
*Established rental rates by researching local markets and calculating costs to ensure fair and accurate pricing
*Advertised available properties daily
*Determined the needs, living standards and economic viability of customers in order to match those needs to a property
*Confirmed rental application data and personal references to ensure accuracy
*Negotiated leasing terms and conditions
*Ensured proper maintenance and inspected properties periodically to maintain company standards
*Collaborated with maintenance team to prepare units for occupancy.
Assistant Manager
VR Adventures - Las Vegas, NV January 2018 to September 2021
*Assisted GM in the planning, organizing, training, implementation and leadership necessary to achieve stated objectives in sales, costs, employee recruitment/retention, guest services, compliance and satisfaction, cleanliness and sanitation.
*Ensured standards of operations in each gaming/attraction area are in conjunction with the policies of VR Adventure’s Entertainment.
•Achieved and exceeded company objectives in sales, service,and quality.
*Adhered to cash handling and reconciliation procedures in accordance with facility policies and procedures.
*Made employment and termination suggestions consistent with general manager guidelines for approval or review.
*Developed and motivated staff to become top performers.
*Maintained weekly inventories of supplies
*Scheduled labor by anticipated business activity.
*Administered prompt, fair and consistent corrective action.
*Created VR’s marketing, advertising and promotional activities and campaigns that assisted in achieving sales goals.
•Ensured all VR’s marketing, compliance, training, operations, and legal program are instituted.
•Maintained adherence in exceeding guest expectations through execution in all areas
*Communicated clearly with managers, vendors, etc. To meet business objectives and company standards.
•Opened and closed home store and two other off-site locations..
•Worked proactively to correct foreseen issues and prevent possible damage to equipment .
•Upsold products (up to $4000 worth of merchandise) per shift
*Efficiently performed multi-function operations of all store equipment (VR-headsets, motion simulators, etc.)
•Maintained property and equipment to ensure customers had an exceptional experience.
Merchandise Coordinator Winston Retail - Baton Rouge, LA May 2017 to October 2018
*Responsible for the development and implementation of visual merchandise/presentation standards, policies, and procedures of 16 stores in 3 cities.
*Implemented visual manual, which encompassed all visual merchandise/presentation standards and procedures.
*Develop and implement floor set package designed to complement new merchandising strategies by designating best practices for a wall elevations, table presentation, floor fixture placement that prioritized placement of key seasonal product, key/core items, and markdowns.
*Field training of store teams, department managers and GM's
on new visual merchandise/presentation standards and procedures.
*Processed and replenished merchandise and monitored floor stock
*Reported discrepancies to Merchandise Managers
*Acted as a liaison between merchandising and production to ensure effective communication of updates
Supervisor/Manager
Charlotte Russe Inc. - Baton Rouge, LA April 2016 to February 2017
•Supported the management team by driving sales and conversion.
•Ensured key zone coverage to maximize sales and ensure an amazing customer service experience.
*Drove top line sales through consistent execution of Charlotte Russe marketing, promotion and visual best practices.
*Worked closely with the store management team to understand daily/weekly/monthly store priorities and assisted in assigning projects and tasks to Sales Associates in addition to ensuring compliance with Charlotte Russe policies and procedures.
•Maintained a respectful, professional store environment
*Ensured that Sales Associates take meals & breaks in compliance with Charlotte Russe Policy, and follows all Loss Prevention policies and procedures
Acted as a mentor to coach employees and offers feedback
*Communicated store priorities as determined by store management and delegated tasks to Sales Associates accordingly
•Opened and closes the store per company guidelines
•Audited and approved register transactions in accordance with established policies and procedures
*Demonstrated knowledge of merchandise, current marketing campaigns, and in-store promotions, consistently executed marketing, promotional and visual best practices
Accounting Intern
Louisiana Housing Corporation - Baton Rouge, LA October 2014 to January 2016
*Compiled and analyzed financial information to prepare entries to ledger accounts, documenting business transactions.
*Assisted financial specialists with audits and balance sheet reconciliations and provided support to payment processing team.
•Experienced in ACCPAC accounting software, as well as Microsoft Office programs.
*Provided advice and assistance and early warning of such problems as cost over-runs, excessive charges, and potential penalties. Develop models to depict financial and related activities tailored for specific operations.
•Completed Miscellaneous tasks for accounting and finance departments as needed.
Education
Bachelor of Science in Business Louisiana State University A&M - Baton Rouge, LA December 2015
Skills
•Microsoft Office (10+ years)
•Customer Service (10+ years)
•Business Management (6 years)
•Retail Sales (10+ years)
•Management (8 years)
•Software Troubleshooting
•Financial Report Writing
•Accounting Software
•Balance Sheet Reconciliation
•Upselling
•Accounting
•General Ledger Accounting
•Office manager experience
•Human resources
•Account Reconciliation
Accounts Receivable
•Bank Reconciliation
•Supervising experience
•Retail management
•Financial planning
•Succession planning
•Interviewing
•Training & development
•Profit & loss
•Bookkeeping
•Payroll
•Microsoft Excel
•Leadership
•Computer skills
•QuickBooks
Certifications and Licenses
Driver's License
Food Handler Certification
Assessments
Management & Leadership Skills: Planning & Execution — Proficient
February 2019
Measures a candidate's ability to effectively plan and manage resources to accomplish organizational goals.
Full results: Proficient
Management & Leadership Skills: Impact & Influence — Highly Proficient
February 2019
Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.
Full results: Highly Proficient
Scheduling Skills — Expert
February 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Expert
Food Safety — Highly Proficient
February 2019
Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Highly Proficient
Supervisory Skills: Motivating & Assessing Employees — Proficient
September 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Management & Leadership Skills: Impact & Influence — Proficient
September 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Cashier skills — Expert
January 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Expert
Retail customer service — Highly Proficient
February 2021
Comprehending and responding to retail customer needs Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
National Association of Black Accountants
2013 to Present
Alpha Phi Omega National Service Fraternity
2014 to Present
Contact this candidate