Tooling Manager Customer Service
Resume:
ROB
satterfield
*********@*****..***
SUMMARY
Thorough and productive Tooling Manager with 34 years of experience and strong dedication to workplace safety. Talented mold-maker, technical problem solver, and production leader desiring to apply expertise to challenging, growth oriented position. Capable of supporting leadership by providing valuable insights into product and process development. Proficient in mechanical troubleshooting and technical drafting. Consistently accurate in work and on time with project delivery. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well organized with excellent leadership and team building record.
EDUCATION
Business Management IUPUI-Columbus, IN
EXPERIENCE
Hostess
12/2022-02/2023
Ninth Ave. Foods
09/2022-11/2022
Faurecia
07/2022-08/2022
Toyota
05/2022-06/2022
Cummins
03/2022-04/2022
Tooling Manager Enkei America Moldings
01/1988 – 01/2022
Helped start up a new mold making facility to save money. Support company in operational improvements and resolution of problems to deliver top-notch customer service. Prepare departmental contracts for attorney approval. Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival. Effectively controlled the release of proprietary and confidential information for general client lists.
ACCOMPLISHMENTS
Process Improvement
Created a new departmental procedure manual. Assessed organizational training needs.
SKILLS
●Product testing
●Mathematical acumen
●Control precision
●Mold making
●Documentation and reporting
●Materials handling
●Staff leadership
●Purchase orders
●Excellent communication
●Shipping and receiving
●Work site preparation
●Sorting and delivery
●Quick learner
●Group and individual instructions
●Conflict management
●Employee training
●Sanding and finishing
●Performance improvements
●Employee supervision
●Mold design
●Blueprint preparation
●Troubleshooting
●Payment processing
●Equipment operations
●Progress reporting
●Supply ordering
●Vendor relations
●Supply stocking
●Schedule and calendar management
●Safety and compliance
●Safety oversights
●Equipment maintenance
●Record keeper
●Training coordination
●System upgrades
●Vendor management
●Preventative care
●Deviation connections
ACTIVITIES
Coaching football, baseball and basketball at all levels
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