Information Technology Project Manager

Senior Information Technology Project Manager

Information Technology professional with 24 years IT experience with the past 13 years serving in IT Project Management roles in various industries such as cloud computing and virtualization, high technology, finance, banking, investment management, consulting and professional services, e-commerce, healthcare, and pharmaceuticals. I have spent most of my career successfully aligning technology requirements to the business needs and visions. I am confident I can be a strong asset and greatly assist any organization in meeting and exceeding their goals.

Primary Areas of Operational Expertise and Experience

oData Center Project Management: 9 years of experience in global data center operations and management

oInformation Security, CyberSecurity and Threat Management: 7 years of experience

oIT Service Delivery: 10 years of experience applying the ITIL framework

oIT Service Management: 13 years of experience applying the ITSM framework focusing on Change Management. Includes strong communication skills to identified users, vendors, stakeholders and customers.

oBusiness Continuity Planning: 13 years of operational and continuous improvement experience

oResource Management: 13 years of experience applied to all projects

oVendor Management: 13 years of experience applied to all projects.

oProcurement Services: 20 years of experience working with and supporting procurement teams and processes.

Primary Areas of Technology Expertise and Experience

oVirtual Machines: Server migrations, upgrades and replications. Build automation server build environments. Nutanix, Zerto and vSphere management.

oStorage Management: HDS, EMC VMAX, VMAX3, VNX, NetApp, SAN and NAS

oNetworking and Network Security: Large-scale infrastructure design, build and operational management. Infrastructure including Routers, Switches, Fabric Extenders (FEX), Load Balancers, Firewalls, Core interconnect, data tapping and packet brokering, IP Address updates (SSL to TLS, migrations and decommissioning), DNS Records, Wi-Fi, WAN, SD-WAN, LAN, WAPs, NICs and VPN

oData Backup Technologies: Symantec, Data Domain, Avamar and Rubrik

oAzure Cloud: SharePoint migration, SAN migration, new environment implementation, and license management.

oInformation Security, CyberSecurity and Threat Management: CyberArk, Qualis, OKTA, ADFS, AD, Ping Identity, Multifactor Authentication (MFA), Data Management, Transitioning from legacy systems, software and platform upgrades, CSD, and Zscaler no access policy.

Transitioning from legacy systems included:

•Assessment and Planning

•Collect inventory

•Develop risk analysis

•Gather requirements

•Selecting the new system

•Vendor evaluation

•Proof-of-Concept (POC)

•Select

•Migration and implementation

•Data mapping

•Develop the strategy (including backup procedures, data cleansing, and validation steps)

•Phased deployments

•Testing and validation

•Hypercare

•Decommission legacy systems

Software upgrades in summary included: current security software assessment, identify necessary updates, thorough testing in our controlled environment lab, back up critical data, upgrade and monitor system performance post-upgrade to ensure optimal security protection.

Primary Areas of Project and Program Expertise Experience

oManaging: Resources, cross-functional project, product and program teams (solution architects, engineers, tech admins, SME’s, end users, application owners, customers, clients, vendors, and product development teams). Program development, client facing, professional services and consulting programs, contractors, and vendors. Budgets, detailed and strategic planning, scheduling, performance tracking, risk and issue mitigation, data and requirements gathering and analysis. Timelines, scope, detailed project and program plans clearly defining all stages and milestones. SOW’s, contracts, RFP’s, RFQ’s, and procurement. Changes, communication, technical documentation, and process improvement. Stakeholder, sponsor, management, C-Level executives, customer, client and partner communications and presentations, with strong attention to detail, and organization.

oProject Management Tools: Workfront, MS Project, Clarity, Azure DevOps, ServiceNow, and Jira.

oProject Management Methodologies: Waterfall, Scrum, Agile, Software Development Life Cycle (SDLC).

oStrong Communication: Clearly and effectively present project description, expectations with scope, goals, and deliverables to the project teams, PMO, management, C-Level executives, sponsors, stakeholders, customers, clients and partners. Status updates and changes. Presentations and proposals. Clearly deliver expected communication methods ensuring stakeholders, sponsors, partners, leaders, management, executives, clients and customers are well informed.

oLead Cutover and Migration Plans: Responsible for leading deployment and migration plans for existing and greenfield environments. From PoC, pilot to go-live with detailed communication campaigns, with strong application and infrastructure owner engagement. While including service desk involvement for awareness and support, training and hypercare for the following platforms globally.

IBM Automation Server Build Solution built the environment and deployed the solution

Multiple Software Implementations and Deployments

MS Dynamics 365 CRM

Zscaler Internet Access (ZIA) Deployment

Zscaler Client Connect (ZCC) Deployment

Pulse Secure VPN Decommissioning

Cisco Host Migrations

Application Migrations

Azure Cloud (3.5 years)

•SharePoint to Cloud (Azure) Migration

•SAN to Cloud (Azure) Migration

•New Environment Implementation

•License management

Nutanix Virtual Machine Migration

Career Summary

Senior Technical Networking Infrastructure Project Manager: Northern Trust, Chicago IL, Jan 2024 - present

oManaging client facing professional services projects. Large-scale infrastructure design, build and operational management. Managing the successful delivery of networking and security technology programs and projects. With strong cross-functional team and management, collaboration and engagement with our executives, stakeholders, management, information security, cybersecurity, threat management, clients, customers, application owners, developers, solution architects, engineers, partners, end users, and vendors. Ensuring strong and effective communication.

oWhen working on my projects I utilize the Scrum, Waterfall and SDLC approach.

Technical Infrastructure Project Manager: Newmark, Chicago IL, Dec 2022 - Dec 2023

oLarge-scale infrastructure design, build and operational management. Managing the technical infrastructure program portfolio for our networking, systems, configuration management, M&A, information security, desk side, and real estate development teams. Including expansions, relocations and consolidations With strong cross-functional team leadership and management, collaboration and engagement with our executives, stakeholders, customers, partners, technical teams, real estate and development teams, contractors and vendors. Ensuring strong and effective communication.

oWhen- working on my projects I utilized the Waterfall approach.

Technical Program Manager: AbbVie, Inc., North Chicago IL, Aug 2021 - Dec 2022

oLarge-scale infrastructure design, build and operational management. Managing the technical infrastructure program portfolio for our global collaboration, networking, and information security projects. With strong cross-functional team leadership and management, collaboration and engagement with our customers, executives, stakeholders, solution architects, engineers, partners, end users and vendors. Ensuring strong and effective communication. Following GxP and GMP quality guidelines.

oWhen working on my projects I utilized the Scrum and Waterfall hybrid approach or the Agile approach.

Technical Data Center Project Manager: Jones Lang LaSalle, Chicago IL, Jun 2017 - Jul 2021

oManaging client facing professional services projects. Large-scale infrastructure design, build and operational management. Managing the technical infrastructure project portfolio for 3 data centers globally supporting our production, development, disaster recovery and cloud environments. Including, networking, systems, virtual machines, configuration management, information security, cybersecurity, azure cloud, migrations, maintenance, upgrades, and new installs. Additional efforts include expansions, relocations, and consolidations. With strong cross-functional team leadership and management, collaboration and engagement with our executives, stakeholders, clients, customers, partners, solution architects, engineers, application teams, developers, customers and vendors. Ensuring strong and effective communication.

oWhen working on my projects I utilized the Scrum and Waterfall hybrid, Agile and Waterfall hybrid, or SDLC approach.

IT Infrastructure Project Manager Janus Capital, Denver CO, Feb 2017 - Jun 2017

oManaging various aspects of the systems integration efforts for multiple global technical infrastructure projects.

oWhen working on my project I utilized the Waterfall approach.

Technical Project/Product Manager: Infield Digital Now Bounteous, Denver CO, May 2016 - Nov 2016

oManaging client facing consulting projects tailoring to web-based CMS's (AEM and Solr Search) and e-commerce (Translations) implementation, integration, migration, and upgrade solutions for front and back-end execution. With strong cross-functional team leadership and management, collaboration and engagement with our executives, stakeholders, clients, customers, developers, and front-end and back-end technical teams.

oWhen working on my projects I utilized Scrum and SDLC approach.

Project/Product, and Engagement Manager: New Signature, Virtual, Jan 2016 - Mar 2016

oManaging client facing consulting projects tailoring to the Microsoft software product line for implementations, integrations, and upgrade solutions. Office, Dynamics 365 CRM, OneDrive, SharePoint, Outlook email, Azure Cloud, and 365 application for business.

oWhen working on my projects I utilized the Waterfall and SDLC hybrid approach.

Technical Data Center Project Manager: Structured Communication Systems, Elk Grove Village IL, Aug 2014 - Jan 2016

oManaging client facing professional services projects. Large-scale infrastructure design, build and operational management. Managing the technical infrastructure project portfolios for 4 individual customer hospital data centers. Focusing on storage, systems, networking, backup, hardware, security and disaster recovery. Including expansions, relocations, and consolidations. With strong cross-functional team leadership and management, collaboration and engagement with our clients, executives, stakeholders, solution architects, engineers, application teams, customers and vendors.

oWhen working on my projects I utilized the Waterfall approach.

Project Manager I (AMER) / Global Project Coordinator: VMware, Broomfield CO, Oct 2012 - Jul 2014

oManaging the technical infrastructure project portfolio tailoring to infrastructure build outs focusing on IT, Real Estate and Workplace (REW) and Construction projects. With strong cross-functional team leadership and management, collaboration and engagement with our executives, stakeholders, solution architects, engineers, customers, contractors and vendors.

oWhen working on my projects I utilized the Waterfall approach.

Education:

oUniversity of Phoenix: Graduated with a Bachelor of Science - BS, Management

oCSM: Certified ScrumMaster - Credential ID 000856330

oScrum Product Owner Certificate - In Progress

oITILv4: Foundation - In Progress

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