Service Representative Assistant Manager

Alexei Moskovski

**** ** ** **********, **********, Quebec, Canada

Cell Phone: 438-***-****

Email: **********@*****.***

Employment

****-**** ********** *** *******

(Dorval,Qc) Automotive technician

Job profile

Perform vehicle mechanical inspections

Perform troubleshooting of various components and create estimates

Perform basic services on vehicles

Replace and repair broken components

Create follow up schedules and write up repair explanations

2012-2019 Dorval Pizza(Part time) (Dorval, QC) Service representative/Assistant Manager

Job profile

Telephone order taking, resolving various customer complaints over the phone.

Sending delivery drivers on routes and ensuring their order is complete.

Choosing the most optimal routes and orders to be delivered on time.

Resolution of various operational issues. Ex: Missing stock,wrong orders

2016-2018 Charge en Route inc, (St Laurent Qc.) OWNER

Job profile

Prepare orders to be loaded into trucks

Search for missing Stock

Manage employees

2016-2017 H.Gregoire (St Eustache Qc.) Car detailer

Job profile

Washing Used cars and suv’s

Cleaning the interior trim.

Polishing,waxing and paint touch up.

2013-2016 H&I Transport (Pierrefonds) Dispatcher

Job profile

Search for loads and new business leads

Scheduling Pick up and Drop Off appointments.

Informing customers on the status of their load

Preparation of documents to pass the border

2011-2012 Alex GARAGE (Dorval QC) Helper

Job profile

Helping Mechanics with various repairs.

Oil changes and greasing components

Education

2018-2019 West Island Career Center (Pierrefonds)

Automobile Mechanics

DEP

2012-2013: College LaSalle (Montreal, QC)

Transportation and logistics

AEC

2011-2012: IGS Academy (Montreal, QC)

Formation Intensive d'Agent de Sécurité Professionnel

(Theoretical course, tactical course, CPR and stage)

Concordia University (Montreal, QC.)

John Molson School of Business (Part-Time)

2005-2007: West Island College (Dollard-Des-Ormeaux, QC.)

(French mother tongue program.)

Diploma Of the Secondary School Completion

Diploma of Bilingualism

Skills

Languages & Communication

Trilingual in English, French and Russian.

Approachable and positive

Strong communication skills

An acute listener

Diplomatic while resolving various sensitive issues.

Team player

Resourceful

Goal driven

Computer knowledge & other skills

Fluency in Microsoft Word, Excel and PowerPoint and Outlook. Good knowledge of windows OS and IOS (Mac based)

Good problem solving skills using various available resources.

Strong attention to detail while working under pressure.

Strong organizational skills while working in a fast paced environment.

Patient

Interests, Activities and Hobbies

Interests and hobbies: Innovative technology (gadgets), Automobile mechanics, entrepreneurship (Buy and sell)

Certificate of Governor-General commendation for rescue in Cuba

2003-2006: 803 North Shore Air Cadets Squadron (Pierrefonds, Qc.)

oMember of the drill team.

oRifle coach

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