Data Entry Clerk
Resume:
Delores Inyang
Plano, TX *****
****************@*****.***
Work Experience
Grandparent and Parental duties
At Home-Plano, TX
September 2023 to April 2025
Provided care and support for daughter who had seizures and grandchildren. Data Entry Clerk
Ultimate StaffingCitibank (Citi)-Irving, TX
March 2023 to August 2023
• Processed adult and children passport applications.
• Enhanced data accuracy by meticulously reviewing and correcting errors in customer demographics.
• Expedited data entry tasks using advanced technical entry skills to include macros and keyboard shortcuts.
Babysitter for granddaughter
At Home-Plano, TX
October 2020 to March 2023
• Took care of newborn granddaughter while mother worked Target Team Member
Target-Richardson, TX
April 2019 to October 2020
• Cashier/ Guest Advocate
• Handled high volume of customer transactions during peak hours maintaining fast yet accurate service.
• Reconciled cash drawer and managed register discrepancies with minimal error.
• Assisted in stocking and organizing merchandise, contributing to an organized and attractive store environment.
Paraprofessional
Plano Independent School District-Plano, TX
August 2014 to June 2016
• Worked closely with students with diverse learning needs, including students with disabilities and English language learners.
• Assisted in developing individualized learning strategies and modifications to ensure student success.
• Supported teachers in grading assignments, organizing learning materials and preparing educational resources.
• Assisted with classroom activities, helping students stay focused and engaged during lessons and group work.
• Conducted assessments and collected data on student progress, providing feedback to the teacher for future improvements.
Home Care Attendant
Nurses Unlimited-Irving, TX
September 2012 to September 2013
• Provided personal care for mother such as bathing, dressing, meal preparation, and medications while sister was in nursing school.
Office Manager
Pinnacle Home Health-Richardson, TX
August 2011 to September 2012
• Managed daily office operations for team of 100 ensuring administrative functions run smoothly.
• Coordinated meetings, appointments and travel arrangements for staff and executives.
• Supervised Administrative and healthcare staff providing guidance and training to ensure high productivity and morale.
• Prepare and manage office budgets, track expenses, and prepare monthly financial reports for senior management.
• Implement and maintain office policies and procedures to streamline operations and improve efficiency.
• Efficiently and accurately performed tasks such as typing and data entry using required home health software incorporated for inputting patient, nurse, aides, physical therapist and doctor records and financial and medical reports.
Office Manager
My Redeemer Health Care-Richardson, TX
October 2008 to April 2011
• Effectively coordinated care for patients such as sending aides, nurses, physical therapists and supplies as well as minor home remodifications such as installing grab bars, ramps, and other home upgrades for patients with disabilities.
• Applied ICD9 codes on CMS Health information forms.
• Surpassed payment collection in arrear from Supplemental insurance carriers/providers
• Followed up on appeals and denials from carriers with tremendous and substantial collection results from carriers/providers.
• Prepared and entered information for quarterly and annual reports in Microsoft office.
• Processed billing of Medicare through Axxess software and Medicaid through Superior, Molina and Star plus portal software. Prepared quarterly reports for Administration and government surveys.
• Interviewed and hired employees, provided human resources, and provided effective communication between employees, clients and administrative staff.
• Prepared Admission packets for Medicare and Medicaid.
• Effectively did admissions for CBA/PHC program and coordinated clients complete care.
• Sent doctors orders, ordered supplies, assisted with payroll and timesheets for nurses, aides and therapist
• Provided in home care assistance as an aide such as bathing/showering, grooming, and meal preparation and housekeeping duties.
• Did admissions going into homes enrolling them in Medicaid and doing attendant orientations with the aides and the patient, and informing them of the type and quality of care they would receive. CNA - Certified Nursing Assistant
The Park in Plano-Plano, TX
August 2006 to May 2007
• Assisted with total patient care at night such as changing and cleaning patients, turning patients every two hours, dressing, changing linens, making sure they have water, taking trays from room, taking vital signs such as temperature and blood pressure.
• Report to nurse patient condition or changes thereof. Assistant Administrator
Associate Home Health Services-Dallas, TX
June 1996 to December 2005
• Prepared and entered in information for quarterly and annual reports in microsoft office, processed billing of medicaid in Superior, Molina and Star Plus software.
• Interview and hired employees, did attendant orientations in the home with aide and clients, addressed patient concerns.
• Met with case manager, ordered office supplies, data entry, copy and filing. Processed employee application files for employment.
• Informed of human resources policies.
• Did data entry of reports and prepared application and nurses admissions packets. Customer Service Representative
Edix Corporation-Richardson, TX
August 1997 to October 1998
• Customer service answering phone calls from doctors, the hospital and transcriptionists.
• Listened to partial dictations and filled in consultation reports.
• Data entry filling in missing information in reports.
• Requested dictation reports from transcriptionists to send to doctors and the hospital.
• Read reports for corrections and resent to transcriptionists if changes or completions were to be made.
• Called tech if technical difficulties with computer systems. Home Health Aide
Baylor Home Care-Dallas, TX
May 1995 to August 1997
• Provided in home patient care such as bathing, showering, cooking, changing linens, cleaning, vacuuming, etc.
Customer Service Representative
Bank One Texas-Dallas, TX
August 1992 to May 1993
• Facilitated customers with their bank accounts.
• Corrected accounts, did stop payments, assisted with balances and transactions. Education
Certificate in Home health Aide
E and K Vocational Nursing School-Dallas, TX
April 1994 to June 1994
Bachelor of Science in Deaf Elem Education
East Texas State University-Commerce, TX
August 1983 to December 1988
Non degree in Computer Science
Lon Morris-Jacksonville, TX
September 1982 to June 1983
Skills
• Medical billing
• Senior care
• American sign language
• Multi-line phone systems
• Phone etiquette
• Customer service
• Microsoft Office
• Home care
• Home health
• Medical office experience
• Data entry
• 70 wpm (10+ years)
• Typing
• Case management
• English
Certifications and Licenses
Deaf and Elementary Education license
December 1988 to Present
License to teach elementary or deaf education.
Class C drivers license
October 2022 to October 2030
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