SWAPNA
KONDAPALLI
*** * ****** ***, *** Park IL
*****************@*****.***
SUMMARY
Highly organized and detail-oriented Administrative Assistant with experience supporting multiple supervisors in diverse settings, including healthcare, transportation, and education. Proven ability to manage office operations, handle confidential information, and ensure regulatory compliance. Adept at streamlining processes, managing calendars, scheduling appointments, and coordinating meetings. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), data entry, and excellent written and verbal communication. Seeking a challenging Administrative Assistant position where I can leverage my skills and experience to contribute to a dynamic team.
EXPERIENCE
EDUCATION
Compliance Quality Assurance CVS Chicago, IL
Jan 2023 – Dec 2024
. Maintained product quality and safety by making sure that GMP (Good Manufacturing Practices), FDA and other regulatory requirements were followed.
. Reviewed SOPs, quality documentation, and batch records were examined and approved to guarantee compliance with company and legal standards.
Manager Five Star Oil Transportation Des Plaines, IL Apr 2020 – Aug 2022
. Managed office operations, including record-keeping, document management, and regulatory compliance. Coordinated schedules and logistics for drivers, optimizing transportation routes and deliveries. Resolved operational issues, addressed customer inquiries, and provided excellent customer service. Managed staffing needs, including recruitment, training, and performance evaluation. Prepared reports and presentations for company owners.
Quality Control Associate Abbvie Chicago, IL Aug 2018 – Dec 2019
. Performed quality checks on clinical regulatory documents, ensuring accuracy and compliance. Supported dossier submissions to health authorities (FDA, EMA). Developed and maintained quality assurance documentation. Analyzed quality and performance data.
Drug Safety Specialist Covance Nashville, TN June 2016 – Aug 2017
. Managed the receipt and processing of adverse event reports. Performed data entry and coding using MedDRA terminology. Wrote narratives and drafted PV comments.
Triton College, River Grove, IL
Dental Assistant Program 2022
Computer Systems Institute, Chicago, IL Administrative Assistant Professional Program 2017
University of Illinois, Springfield, IL Master of Public Health 2015
Sree Sai Dental College, Srikakulam, India
Bachelor of Dental Surgery 2010
Public Health Intern/Healthcare Regulation Specialist Illinois Department of Public Health Springfield, IL Aug 2014 – Dec 2015
. Analyzed survey reports and data to identify trends.
Developed training materials for staff. Created presentations on health topics. Contributed to program development.
Administrative Assistant Sree Sai Dental College and Cancer Research Institute Srikakulam, India
Aug 2005 – Apr 2010
. Responded to student inquiries. Maintained website content and assisted with reports. Provided faculty support. Supported community health initiatives.
SKILLS
. Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
. Data Entry
. Communication (Written & Verbal)
. Organization & Time Management
. Problem-Solving
. Regulatory Compliance
. Record Keeping
. Customer Service
. Office Management
. Calendar Management
Scheduling
. Meeting Coordination
Scheduling
. Meeting Coordination
REFERENCES ARE FURNISHED UPON REQUEST