Customer Service Human Resources

Erin Weldon

Johnson City, TN *****

Email: **********@*****.***

Phone: 423-***-****

Summary

Dedicated professional with experience in workforce development, customer service, administrative roles, and limousine/rideshare services. Passionate about helping others succeed, providing excellent service, and ensuring efficient operations. Strong organizational, communication, and management skills.

Skills

Workforce Development, Typing, Customer Service, Communication Skills, Stocking & Inventory, Driving & Delivery, Cleaning & Merchandising, Expediting & Cooking, Serving & Home Care, Administrative & Case Management, Human Resources, Management

Professional Experience

Stock Clerk

Shiftsmart, Johnson City, TN Nov 2023 - Present

• Manage inventory, stocking, and customer interaction.

• Scan and inspect incoming materials.

• Ensure cleanliness and organization of stock areas.

Delivery Driver

DoorDash, Johnson City, TN Apr 2021 - Jun 2022

• Delivered food and necessities promptly and efficiently.

• Maintained a high level of customer satisfaction.

Stay-at-Home Mother & Disability

Personal Commitment 2015 - 2020

• Focused on family responsibilities and personal health.

Customer Service Representative

Various Contact Centers Prior to 2015

• Provided customer support and resolved inquiries.

• Ensured customer satisfaction through effective communication.

Job Readiness Coordinator

East Tennessee State University, Johnson City, TN Oct 2010 - Jun 2014

• Managed caseloads for Tennessee’s Families First Program.

• Assisted clients in obtaining employment and education.

• Developed strong communication and computer skills.

Limousine Chauffeur

Rowland Limousine Service, Gray, TN Apr 2007 - Jul 2010

• Transported clients to and from destinations safely and professionally.

• Maintained cleanliness and ambiance of limousine interiors.

• Served corporate clients, weddings, and private events.

Education

Associate's Degree in Business

Tennessee College of Applied Technology, Elizabethton, TN (2000 - 2002)

Certifications & Licenses

F Endorsement - Present, Data Entry Certification - Present

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