OBJECTIVE
“Experienced professional with advanced technical and leadership training, skilled at motivating teams to perform at their best in order to accomplish organizational goals. Able to manage and supervise teams and direct day-to-day work activity. Is proficient at multi-tasking and developing ways to organize projects to maximize efficiency.”
I am seeking a position within an organization that believes the people it employs is the most important. I am looking for an organization that works as a team to accomplish any task. I will be a valuable member of the team and bring my vast knowledge and experience to the organization.
EDUCATION
University of Maryland University College, Europe Associates of Arts May 2017
Joliet Catholic Academy High School Diploma May 1998
TRAINING & CERTIFICATIONS
Equal Opportunity Leader Warrior Leaders Course
US Army Basic Recruiter Course Advanced Leaders Course
US Army Station Commander Course (Commandant’s List) Senior Leaders Course
US Army Anti-Terrorism Course Battle Staff NCO Course (Commandant’s List)
Master Resiliency Trainer Advanced Situational Awareness Course
Secret Security Clearance
WORK EXPERIENCE
Recruiter March 2024- Present
RecruitMilitary, El Paso, TX
Entrusted to build relationships with miliary leadership and organizations around Ft Bliss and build a current database for eligible candidates. Build rapport and relationships with the Transition center.
oTrained and mentored four junior recruiters in managing time, and innovation.
oCreated programs to increase the market for eligible candidates.
oManaged all administration actions for candidates.
oPulled workforce reports to present to the transition centers.
oWorked with the military community to ensure all programs available were presented.
oCoached candidates on different opportunities that led to a successful transition from the military.
oUtilize CRM to process and track candidates through the hiring process.
oAttended career fairs and led the attending companies in candidate acquisition at each event.
oSuccessfully manage high volume recruitment and meet all deadlines.
oManage applicants through the full cycle recruitment process from initial contact to submitting signed offer letters.
Recruiter August 2022- February 2024
Orion Talent, El Paso, TX
Entrusted to go out to different military bases in the United States and build a current database for eligible candidates. Build rapport and relationships with the Transition center leadership at five different military bases across the Armed Forces. Led base development efforts for bases located in the United States.
oTrained and mentored four junior recruiters in managing time, and innovation.
oCreated programs to increase the market for eligible candidates.
oManaged all administration actions for candidates.
oPulled workforce reports to present to the transition centers.
oWorked with the military community to ensure all programs available were presented.
oCoached candidates on different opportunities that led to a successful transition from the military.
oWorked with borderplex to ensure all candidates had explored all options.
oReferred candidates to borderplex if we had no opportunities available.
oCooperating and collaborative with other agency with recruiting techniques.
oResearch customer satisfaction to ensure candidates refer us to others.
oCreated innovative ways to market hot jobs to candidates.
oCreated marketing techniques to educate Soldiers on employment opportunities.
oProvided technical assistance to candidates during their onboarding process.
oCreated standard operating procedures to streamline all administration actions.
oProvided consultive services between Orion Talent and the base transition center.
oCo-led the companies diversity, equity, and inclusion program.
oAssisted the vice president in researching new and potential clients.
oResearch new policies to ensure they were implemented within the team.
oProgram management lead for a renewable energy client, resulting in creating a skillbridge program.
oBriefed military leadership and also transition program leadership on what Orion Talent can do for and how we can help Soldiers, spouses, and veterans in the local community.
oUtilize CRM to process and track candidates through the hiring process.
oAttended career fairs and led the attending companies in candidate acquisition at each event.
oSuccessfully manage high volume recruitment and meet all deadlines.
oManage applicants through the full cycle recruitment process from initial contact to submitting signed offer letters.
General Manager
Shelby Distributions, El Paso, TX March 2022- August 2022
Entrusted by the company President and ownership to oversee and manage the day to day operations of a office supply company.
oManaged 20 personnel daily to ensure customer and vendor relationships are maintained at the highest level.
oEnsured all workforce understood designs to maximize time and cost.
oStrategic planning for all agency workforce to ensure 100% safety.
oWorked with the local community and military community to ensure all customers were satisfied.
oDesigned and developed plans to implement new policies, programs and initiatives, and operating processes to maximize employee production.
oProvided technical assistance to customers while placing orders.
oProvided consultive services and project management to customers on office furniture to maximize cost-effectiveness.
oEnsured all designs were turned in on a timely manner.
oEstablished and implemented short and long term goals to ensure sales staff met all required outcomes and projects were completed on time and cost-effective maximizing profits.
oDeveloped, prepared, and presented program reports to higher leadership, kept accurate records and statistical data to ensure efficiency and overall effectiveness.
oMake critical decisions to ensure the company made weekly and monthly sales goals.
oCreated and enforced standard procedures for each department to increase efficiency and effectiveness.
oEnsured individuals worked as a team.
oMaintained and enforced strict safety standards which resulted in zero loss and no personnel injuries.
oProvided project management to customers, ensuring federal laws compliance.
oEnsured all designs met federal laws compliance.
oOversaw marketing plans for office supplies, office furniture, services, and janitorial/ sanitation products increasing company profit margins.
oProvided exceptional customer service resulting in 100% rating.
oEnsured the company fostered a positive equal opportunity and diversity atmosphere for all employees.
oOversaw federal and local contracts to ensure the company achieved all standards laid out in the contracts.
oCreated new marketing techniques to build customer base.
Human Resources Representative
University of Texas El Paso June 2021- September 2021
Entrusted by the director of Human Resources to oversee the hiring process of students and faculty for the university.
oRun national and international background checks on all potential employees.
oValidate I-9 documents and run E-verify on all potential employees.
oProvided public administration to students to ensure all workforce had proper documentation.
oProcess hiring paperwork in a timely manner to ensure the faculty and staff have the proper staffing.
oWorked with the college community to ensure all required documents were turned in for employment.
oEnsured all workforce in the university borderplex followed all university laws.
oBuilt reports to present to the human resource director to maximize effectiveness.
oProvided exceptional customer service resulting in 100% rating.
oProvide mentor ship and training to employees to help streamline processes and ensure the department runs efficiently.
oCompile data and create monthly, quarterly, and yearly reports for the vice president of human resources.
oUtilize CRM to process and track candidates through the hiring process.
oAttended career fairs and led the attending companies in candidate acquisition at each event.
oSuccessfully manage high volume recruitment and meet all deadlines.
oManage applicants through the full cycle recruitment process from initial contact to submitting signed offer letters.
Operations Manager/ Senior Supervisor/ Logistics Manager/ Senior Safety Supervisor/ Instructor
US Army, Ft. Bliss, TX January 2019- April 2021
Entrusted by the Brigade Commander to oversee the Brigade tactical operations center.
oAssist in mission analysis and planning of combat operations.
oBuilt reports to present to the Brigade commander resulting in 100% logistic needs being met.
oWorked with multiple agencies to ensure we had a reportable data.
oWorked with the local community to build trust in the military community.
oTrack all lower level units combat operations, equipment status, and personnel status.
oMake critical decisions in the absence of Brigade leadership within the Commanders intent.
oManaged all logistical planning, collaboration, and executions for all subordinate units.
oAssisted the operations cell in interpreting policies from higher headquarters.
oProcessed orders and inventoried parts for equipment and vehicles assigned to the section.
oCreated and maintained tracking databases for all administrative actions and tasks received by higher headquarters.
oStrategic planning for all borderplex agency to ensure mission success.
oEnsured all units were operating under current operating procedures.
oConducted administrative activities to ensure all Soldiers actions were processed.
oProvided mentorship and developed junior Soldiers for promotions to the next rank.
oWrote and revised standard operating procedures for the Brigade, Battalion, Company, and section.
oGave classes consistently to approximately 150-200 personnel on resiliency, equal opportunity, anti-terrorism, and maintenance.
oProgram management master resiliency program for the brigade.
oLead by example and set the standard for junior Soldiers.
oBriefed Division, Brigade, Battalion, and Company levels every week on task status, personnel, administrative actions, and any other issues that may affect military operations.
Wounded Warrior Transition Manager/ Life Coach/ Human Resource Manager November 2017- January 2019
US Army, Scofield Barracks, HI
Assisted wounded warriors to receive care and transition to the Army or to the civilian sector.
oComplete all human resource actions for Soldiers and their families.
oCreate a task tracking system to ensure all Soldiers human resource actions are completed on time.
oConducted administrative activities to ensure all Soldiers actions were processed.
oProtected the Soldiers personal and medical information daily.
oMade medical appointments for Soldiers with severe medical conditions.
oProvided Soldiers and their Families with classes and processing paperwork for their disability claims and administrative paperwork.
oEnsured housing provided adequate facilities and equipment to meet disability requirements for Soldiers.
oAssisted Soldiers through the medical board and veteran affairs process to ensure their disabilities were properly annotated and helped them with their appeals.
oEnsured Company fleet vehicles were maintained and all documentation was properly submitted monthly.
Operations Manager/ Logistics Manager/ Lead Planner
US Army, Schofield Barracks, HI September 2016-November 2017
Entrusted by the Battalion Commander to oversee the Battalion tactical operations center and air operations.
oAssist in mission analysis and planning of combat operations.
oPlanned the Battalion air operations and movement of all personnel and equipment in collaboration with higher headquarters.
oEnsured all Soldiers operated in an ethical manner while keeping attention to detail.
oTracked all lower level units combat operations, equipment status, and personnel status.
oMake critical decisions in the absence of Battalion leadership within the Commanders intent.
oEnsured all supplies requested were properly accounted for and shipped to the correct destinations.
oProcessed orders and inventoried parts for equipment and vehicles assigned to the section.
oCreated and maintained tracking databases for all administrative actions and tasks received by higher headquarters.
oProvided mentorship and developed junior Soldiers for promotions to the next rank.
oWrote and revised standard operating procedures for the Brigade, Battalion, Company, and section.
oGave classes consistently to approximately 150-200 personnel on resiliency, equal opportunity, anti-terrorism, and maintenance.
Senior Operations Manager/ Personnel Manager/ Human Resource Manager September 2015- September 2016
US Army, Scofield Barracks, HI
Led a 16-man platoon in an infantry company
oResponsible in the accountability of all personnel and equipment.
oResponsible for daily operations.
oTrained and mentored junior leaders and Soldiers.
oTracked all human resources actions for an infantry company.
oProcessed orders and inventoried parts for equipment and vehicles assigned to the section.
oCreated and maintained tracking databases for all administrative actions and tasks received by higher headquarters.
oLed by example which resulted in being named top platoon sergeant in the company.
oEnsured all Soldiers operated in an ethical manner while keeping attention to detail.
oProvided mentorship and developed junior Soldiers for promotions to the next rank.
oWrote and revised standard operating procedures for the Brigade, Battalion, Company, and section.
oWrote and submitted awards for personnel.
oGave classes consistently to approximately 150-200 personnel on resiliency, equal opportunity, anti-terrorism, and maintenance.
Senior Operations Manager/ Instructor/ Trainer July 2012- September 2015
US Army, Vilseck, Germany
Led a 9-man infantry squad and an Operations Sergeant
oResponsible in the accountability of all personnel and equipment.
oResponsible for daily operations.
oTrained and mentored junior leaders and Soldiers.
oExecuted the closure of a combat outpost in Afghanistan.
oAssist in mission analysis and planning of combat operations.
oTrack all lower level units combat operations, equipment status, and personnel status.
oMake critical decisions in the absence of Brigade leadership within the Commanders intent.
oResponsible for the shipment of over $60 million dollars of equipment from Combat Outpost to Kandahar with zero loss
oProcessed orders and inventoried parts for equipment and vehicles assigned to the section.
oCreated and maintained tracking databases for all administrative actions and tasks received by higher headquarters.
oProvided mentorship and developed junior Soldiers for promotions to the next rank.
oWrote and revised standard operating procedures for the Brigade, Battalion, Company, and section.
oGave classes consistently to approximately 150-200 personnel on resiliency, equal opportunity, anti-terrorism, and maintenance.
Operations Manager/ Instructor/ Senior Supervisor/ Trainer
US Army, Baumholder, Germany July 2010- July 2012
Entrusted by the Battalion Commander to oversee the Battalion tactical operations center.
oAssist in mission analysis and planning of combat operations.
oPlanned the Battalion movement of all personnel and equipment.
oTracked all lower level units combat operations, equipment status, and personnel status.
oMade critical decisions in the absence of Battalion leadership within the Commanders intent.
oManaged all available intelligence gathering and combat assets for the Battalion and lower level units.
oManaged all personnel leave and pass requests for a section of 35 people to ensure all tasks are completed.
oInventoried all equipment and supplies within the section to ensure the section had everything needed.
oEnsured individuals worked as a team.
oPrepared and processed employee performance evaluations on a timely manner.
oProcessed orders and inventoried parts for equipment and vehicles assigned to the section.
oCreated and maintained tracking databases for all administrative actions and tasks received by higher headquarters.
oProvided mentorship and developed junior Soldiers for promotions to the next rank.
oWrote and revised standard operating procedures for the Brigade, Battalion, Company, and section.
oWrote and submitted awards for personnel.
oGave classes consistently to approximately 150-200 personnel on resiliency, equal opportunity, anti-terrorism, and maintenance.
Led a 42-man platoon in an infantry company in combat operations
oResponsible in the accountability of all personnel and equipment in garrison and in combat.
oResponsible for daily operations of the platoon and creating the platoon training plan.
oTrained and mentored junior leaders and Soldiers.
oEnsured individuals worked as a team.
oManaged all personnel leave and pass requests for a section of 35 people to ensure all tasks are completed.
oLed by example ensuring unit was strategic when working with outside agency.
oProviding feedback to the higher headquarters ensuring platoon was in compliance.
oOperated in combat operations ensuring platoon operated under all laws.
oPrepared and processed employee performance evaluations on a timely manner.
oProcessed orders and inventoried parts for equipment and vehicles assigned to the section.
oCreated and maintained tracking databases for all administrative actions and tasks received by higher headquarters.
oProvided mentorship and developed junior Soldiers for promotions to the next rank.
oWrote and revised standard operating procedures for the Brigade, Battalion, Company, and section.
oGave classes consistently to approximately 150-200 personnel on resiliency, equal opportunity, anti-terrorism, and maintenance.
oRan drivers training and safety program to ensure all personnel were properly trained on maintenance, proper safety measures, and accountability for all vehicles.
Senior Recruitment Manager/ Recruiter/ Life Coach June 2005- July 2010
US Army, Orland Park, IL
Entrusted to manage a US Army Recruiting station in the Chicago area.
oResponsible in all recruiting operations in the Orland Park, IL area.
oTrained and mentored six junior recruiters.
oUtilize CRM to process and track candidates through the hiring process.
oCreated programs to increase the market for eligible recruits.
oCreated standard operating procedures to streamline all administration actions.
oProtected all personal information for recruits and recruiters.
oHelped promote and extend the US Army market in Orland Park, IL.
oBriefed leadership on market analysis, status of applicants, and overall mission status weekly.
oBriefed college and high school students on the Army and programs offered that could benefit them.
oTook a recruiting station that ranked in the bottom 10% of approximately 350+ recruiting stations in the brigade and achieved taking it to number 6 in the brigade.
Entrusted to go out in the area and local schools to publicize the US Army to potential applicants.
oTrained and mentored six junior recruiters.
oCreated programs to increase the market for eligible recruits.
oManaged all administration actions for recruits.
oCreated standard operating procedures to streamline all administration actions.
oProtected all personal information for recruits.
oWorked with local schools, governments, and businesses to promote all the benefits offered.
oBriefed college and high school students on the Army and programs offered that could benefit them.
oAttended career fairs and led the attending companies in candidate acquisition at each event.
oSuccessfully manage high volume recruitment and meet all deadlines.
oManage applicants through the full cycle recruitment process from initial contact to submitting signed offer letters.
MILITARY AWARDS
Combat Infantryman’s Badge Afghanistan Campaign Medal Army Overseas Service Ribbon
Bronze Star Medal Army Meritorious Unit Commendation Iraq Campaign Medal
Army Commendation Medal Global War on Terrorism Expeditionary Medal
Army Achievement Medal Global War on Terrorism Service Medal
Army Good Conduct Medal Army NCO Professional Development Ribbon
National Defense Service Medal Army Service Ribbon
SKILLS
Type 50-60 Words Per Minute, Time Management, Speaking, Microsoft Office, Operations Analysis, Systems Evaluation, Management of Personnel Resources, Learning Strategies, Judgment and Decision Making, Instructing, Equipment Selection, Critical Thinking, Complex Problem Solving, Active Learning, Active Listening, Equipment Maintenance, Writing, Deductive Reasoning, Dynamic Flexibility, Reaction Time, Response Orientation, Written Comprehension, Written Expression, Operation and Control, Systems Analysis, Quality Control Analysis, Visualization, Management of Material Resources, Operation Monitoring, Communicating with Persons Outside Organization, Communicating with Supervisors, Peers, or Subordinates, Coaching and Developing Others, Coordinating the Work and Activities of Others, Developing and Building Teams, Establishing and Maintaining Interpersonal Relationships, Resolving Conflicts and Negotiating with Others, Training and Teaching Others, Selling or Influencing Others, Interpreting the Meaning of Information for Others, Working Directly with the Public, Leadership, Mentorship, Life Coaching