Front Desk Agent
Resume:
Christina Cunningham
Aurora, CO
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Janitor and Cleaner
Integrty innovation noble competitive-Denver, CO
Present
In this role, I perform a variety of cleaning tasks. My responsibilities include maintaining the cleanliness of all bathrooms within the building, as well as undertaking weekly cleaning projects. Additionally, on certain days, I am tasked with cleaning all offices and break rooms throughout the facility. Concierge/Security
NFC Amenity Management-Denver, CO
August 2024 to Present
Highly organized and service-oriented personal concierge with expertise in managing schedules, booking appointments, and curating luxury experiences. Managed personal arrangements and events for residence annually. Skilled in conflict resolution, service coordination, and fostering positive client interactions. I enhance guest satisfaction and brand reputation. Front Desk Agent
Holiday Inn Express and Suites-Amarillo, TX
November 2022 to November 2023
I am a highly motivated employee with over 4 years of experience in the hospitality industry. I have a track record of providing exceptional customer service, managing reservations, and ensuring guest satisfaction. I possess excellent communication and organizational skills, as well as a skill set for problem- solving and a commitment to water efficiency.
Housekeeping Manager/solution Consultant
WaterWalk Hotel Apartments-Colorado
January 2022 to October 2022
Front Desk Agent
La Quinta Inns & Suites-Littleton, CO
January 2022 to August 2022
I work as a front desk agent at the La Quinta. I do an assortment of things here, such as check inns, checkouts, guess requests, stock inventory, and cleaning. I have worked audit so I am familiar with it but I am not an expert and I love to learn more and new things. Housekeeper
Marriott International, Inc.-Aurora, CO
May 2020 to January 2022
I am a housekeeper for Marriott Courtyard. I do a little assortment of things as a housekeeper. I clean the rooms that I am given, I strip my own rooms before cleaning them as most people have the housemen strip the room as that is their job and I also inspect my own rooms after everything is done. I check it in with the front desk as vacant and clean. Normally our housekeeping supervisor dose the inspection for everyone as most hotels, but according to my manager and supervisor I am a well rounded housekeeper who doesn’t need much help but is always willing to learn that is why I take the extra time and step to help make their job easier.
Inspector/Supervisor
Hotel Indigo-Colorado
July 2020 to January 2021
Laborer
All Recycling-Englewood, CO
August 2019 to May 2020
I do a assortment of things here at all recycling. I am forklift certified, I work in all the picking stations we have sorting the materials that come off of the conveyor belt, I organize and keep inventory of our welding room supplies, I also do “housekeeping” around the offices to make sure we are clean, safe and presentable.
Jimmy Johns Manager
Jimmy John's Sandwiches-Englewood, CO
December 2016 to July 2019
At jimmy Johns I worked my way from a sandwich maker to the manager. My responsibility’s as a manger was to insure the safety, cleanliness and the satisfaction of my employees and customers. I was in charge of making a schedule every week, I had to do inventory over the entire store, I took care of the drawer, accounts and deposits, and over all just watch over the whole store operation to ensure it is running good and smooth and try everything to insure if it’s not okay I fixed it to the employees/costumers satisfaction. Education
High school diploma
Colorado'S Finest Alternative High School - Englewood, CO Skills
• Guest relations
• Retail Sales
• Communication skills
• Organizational skills
• Supervising experience
• Forklift
• Leadership
• Training & development
• Hospitality
• Customer service
• Phone etiquette
• Computer literacy
• Front desk
• Inventory Control
• Negotiation
• Office experience
• Retail Management
• Guest services
• Cash register
• Hotel experience
• Time management
• Stocking
Certifications and Licenses
Forklift Certification
Driver's License
November 2022 to June 2027
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