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Truck Driver Customer Service

Location:
Washington, DC
Posted:
January 26, 2025

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Resume:

G

Keith Gilchrist

443-***-****

************@*****.***

Baltimore, MD 21206

WWW: Bold Profile

SUMMARY

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation, and business needs. Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 22 years of experience on road. Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking teaching opportunities to expand skills while facilitating company growth. Responsible and motivating new students ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

SKILLS

Problem-Solving Capabilities

Hazardous Materials Handling

Hydraulics

Conflict Resolution Abilities

Accurate Record Keeping

Map Reading Abilities

Safe Driving Practices

Route Planning Expertise

GPS Navigation

Document Management

Materials Transport

Route Management

Cargo Handling

Equipment Operation

Planning Ability

Strong Work Ethic

Mechanical Knowledge

Trip Planning

Defensive Driver Training

DOT Compliance

Inclement Weather Driving

Courteous and Polite Demeanor

Customer-Oriented

Delivery Scheduling

Vehicle Inspections

EXPERIENCE

CDL Truck Driver

Baltimore, Maryland

Forward Intermodal/ Mar 2016 to Current

Followed all applicable traffic laws and maintained safe driving practices at all times.

Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.

Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.

Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.

Adhered to company policies and procedures while operating vehicles safely within local areas.

Delivered goods to customers in a timely manner, ensuring accuracy of delivery.

Ensured that cargo was properly secured in the trailer prior to departure from loading dock.

Kept vehicles in good operating condition with thorough inspections and basic maintenance.

Coordinated shipping papers, customer documents and daily logs to maintain accurate records.

Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.

Maintained logbook of working hours, following federal regulations on rest breaks.

Verified load counts against shipping papers; notified supervisor if discrepancies were found.

Checked vehicle before and after trips for mechanical items and safety issues.

Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Notified dispatchers about arrival times at destinations so that unloading schedules could be coordinated accordingly.

Logged driving hours and fuel usage data on time to keep reports current.

Planned routes using personal knowledge and GPS mapping software to optimize strategies.

Followed detailed route plans provided by dispatcher; adjusted routes as required due to road closures or other factors.

Conducted periodic maintenance checks on trucks; reported any issues needing repair immediately.

Loaded and unloaded freight, paying special attention to fragile items and carefully security every load for optimal protection and balance.

Operated heavy-duty trucks and trailers to complete long distance deliveries of various products.

Assisted with loading and unloading activities when necessary to help ensure efficient operations.

Kept accurate records of deliveries made by noting names and addresses of customers on delivery documents.

CDL Truck Driver

Baltimore, MD

Treasures Trucking/ Jun 2014 to Mar 2016

Processed shipment documents neatly and efficiently for each load.

Checked loads against shipping papers to verify contents and identify special handling requirements.

Filed vehicle logs, cargo records or billing statements according to company regulations.

Operated manual and mechanical equipment safely to minimize injury and accident risks.

Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Reported delays and accidents to stations using telephones or two-way radios.

Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.

Improved project completion time, multi-tasking operations on heavy equipment and trucks.

Conducted emergency vehicle repairs to restore safety and dependability.

CDL Truck Driver

Baltimore, Maryland

MTM Ventures / Mar 2012 to Jun 2014

Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.

Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.

Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.

Adhered to company policies and procedures while operating vehicles safely within local areas.

Delivered goods to customers in a timely manner, ensuring accuracy of delivery.

Ensured that cargo was properly secured in the trailer prior to departure from loading dock.

Kept vehicles in good operating condition with thorough inspections and basic maintenance.

Coordinated shipping papers, customer documents and daily logs to maintain accurate records.

Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.

Maintained logbook of working hours, following federal regulations on rest breaks.

Verified load counts against shipping papers; notified supervisor if discrepancies were found.

Checked vehicle before and after trips for mechanical items and safety issues.

Planned routes using personal knowledge and GPS mapping software to optimize strategies.

Followed detailed route plans provided by dispatcher; adjusted routes as required due to road closures or other factors.

Conducted periodic maintenance checks on trucks; reported any issues needing repair immediately.

Loaded and unloaded freight, paying special attention to fragile items and carefully security every load for optimal protection and balance.

Contacted customers prior to delivery to coordinate delivery times.

Kept accurate logs of all deliveries and trips.

Inspected vehicles' condition, supplies and equipment before and after trips

Conducted pre-inspections to keep trucks reliable and well-maintained.

Checked loads against shipping papers to verify contents and identify special handling requirements.

Processed shipment documents neatly and efficiently for each load.

Reported mechanical problems encountered with vehicles to dispatch.

Filed vehicle logs, cargo records or billing statements according to company regulations.

Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

EDUCATION AND TRAINING

Truck Driving School

All State Career Truck Driving School Jun 2002

Baltimore, MD

High School Diploma

Baltimore City College Jun 1992

Baltimore, MD

CERTIFICATIONS

CDL Certification -2002

REFERENCES

References available upon request.



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