Customer Service Front Desk
Resume:
Crystal Jones
CUSTOMER SERVICE REP
Hampton, VA *3666
*********@*****.***
Work Experience
Customer Service Representative
Ibex - Hampton, VA
October 2022 to Present
Set up medical rides for insurance company.
Front Desk Receptionist
Hometowne Studios - Newport News, VA
May 2022 to Present
Maintain front office, guest services set reservation. Front Desk Receptionist
Quality Inn and Suites - Hampton, VA
October 2020 to Present
Greet the guest . Check in and check out guest also help them with their needs. Answer phones make reservations.
Sales Associate
Burlington Stores - Hampton, VA
September 2019 to February 2020
A seasonal position Unloading boxes and breaking down the truck. Also putting items on the shelves. Customer Service Representative
Cox Communications Inc.
October 2016 to January 2019
Inbound call center for a out of state cable provider, handle cx billing needs as well as soft sales, light trouble shooting.
Customer Service Rep
Alorica
November 2013 to December 2016
Worked as a full-time employee for Verizon Wireless talking to current and future Verizon clients. Assisted with questions about bill, new services, troubleshooting. OBJECTIVE
I am currently looking for a full-time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively Front Desk Clerk
Microtel Inn & Suites - Newport News, VA
March 2011 to September 2012
Make reservations over the phones, Check in and out guest, answering any guest questions ensuring that the guest have towels to food request. Printing reports for housekeeping, also printing out nightly reports. Education
High school or equivalent
BETHEL HIGH SCHOOL - Hampton, VA
Skills
• Customer Service
• Customer Care
• Customer Support
• Telemarketing
• Front Desk
• Warehouse experience
• Sales
• Writing Skills
• Clerical Experience
• Upselling
• Office Administration
• Guest Services
Assessments
Verbal Communication — Proficient
September 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS & ABILITIES
• Ability to work under pressure
• Accuracy
• Determination
• Writing clearly and concisely
• WPM 25
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