Help Desk Active Directory

SUMMARY

SKILLS

EDUCATION

PROFESSIONAL DEVELOPMENT

JUSTIN

BOCKRATH

859-***-**** • ******@*******.*** • Erlanger, KY 41018 • WWW: https://www.linkedin.com/in/JinxedSec/ • WWW: https://jinxedsec.com/ Seasoned Help Desk Specialist with a strong foundation in penetration testing and hands-on experience in mid-sized business environments. Adept at troubleshooting hardware, software, and network issues, managing Active Directory and domain controllers, and leveraging tools like Nmap, Burp Suite, Nessus, and Metasploit. Knowledgeable in MITRE ATT&CK and OWASP Top 10 frameworks, and actively pursuing CEH and OSCP certifications to enhance offensive security skills. Committed to identifying and exploiting vulnerabilities while maintaining a secure, efficient IT infrastructure. Penetration Testing

Vulnerability Assessment

Active Directory

Network Security

Linux

Enumeration

Nmap

Burp Suite

Kali Tools

Metasploit Framework

Nessus

Python

JavaScript (JS)

SQL

C++

C#

Certifications

Tcm Security, Inc.

Practical Network Penetration Tester™

Hands-On Experience:

Gained hands-on experience in penetration testing, web application security, privilege escalation, threat analysis, and cybersecurity frameworks by completing over 30 practical labs and CTF challenges on TryHackMe and Hack The Box, including advanced scenarios like buffer overflow exploitation and Active Directory attacks. Blue Teaming Focus:

Actively participating in an online SOC Analyst training to expand skills in threat detection, incident response, and log analysis. Intending to pursue the BTL1 certification to further enhance blue teaming expertise and complement offensive security skills. Additional Training:

Attended Queen City Con 0x2, engaging in hands-on workshops, expanding cybersecurity and networking knowledge, and building connections with industry vendors and professionals. EXPERIENCE

Participated in the Cybersecurity Midwest Summit 2023, gaining insights into emerging cybersecurity trends, technologies, and best practices while networking with thought leaders and peers in the industry.

Transitioned from exploring video game modding and hacking to pursuing a professional career in cybersecurity and penetration testing.

Gained early exposure to networking concepts, OSINT, and ethical hacking tools like Shodan, TOR, and proxy chains, while developing a strong understanding of the importance of cybersecurity ethics and protecting personal data. Server

First Watch Crestview Hills, Kentucky Aug 2023-Current Enhanced customer satisfaction through timely service and effective communication skills. Busser

Greyhound Tavern & Walt's Hitching Post Erlanger, Kentucky Aug 2019-Oct 2023 Maintained an organized atmosphere through teamwork, ensuring efficient dining operations. SSRS Report Writer / IT Help Desk Technician

Verst Logistics Walton, Kentucky Jan 2021-Jan 2023 Technical Tools and Platforms: Developed and tested SQL queries using SQL Management Studio, leveraging database objects such as tables, views, and stored procedures to create and optimize data-driven reports.

Help Desk Support: Managed user accounts in Active Directory, including account creation, password resets, and access permissions. Addressed user inquiries, resolved technical issues, and focused on prompt ticket resolution.

Ticket Management: Utilized JIRA to manage workload, prioritize tasks, and close tickets timely. Hardware and Software Troubleshooting: Configured and deployed new computers, resolved label printer malfunctions, and maintained peripheral device functionality. Customer-Focused Approach: Collaborated with stakeholders to meet reporting needs, and adapted to changing priorities, demonstrating flexibility and a patient, customer-centric problem-solving mindset.

Food Court Team Member

Costco Florence, Kentucky Jan 2020-Jan 2021

Ensured food quality and safety standards while efficiently working under pressure.

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