T. JAISUNDAR

***, ******** ******,

Thiyagarajanagar,Maharajanagar,

Tirunelvelii-627011

MOBILE: 988-***-****, 766-***-**** adznyz@r.postjobfree.com

OBJECTIVE

Seeking a challenging assignment in System Administration / Network Administration

with a leading and dynamic organisation in the IT industry.

QUALIFICATION HIGHLIGHTS

Network security and implementation using Firewall

Network administration, technical / user support, hardware/software troubleshooting, Server/LAN/WAN optimization.

Maintain an excellent customer satisfaction rate with virtually zero comebacks.

Interface professionally and communicate easily with customers

PROFESSIONAL CERTIFICATION

IIT PC MAINTENANACE CELL(HARDWARE)

ABILITY

Effectively and efficiently resolve customer support requests at the quality and quantity levels set and handle any call at any time for any customer. I can mingle with other technicians and engineers to better understand their requests and to make recommendations in identifying the best resolution for the customer and can work on timeless basis.

TECHNICAL SKILL

Networking Technologies : TCP/IP, PPP, OSI, ISDN

Operating System : Operating System, Win 95/98,

Windows NT/2000/XP, Red Hat Linux, Novell Netware 3.12.

PROFESSIONAL EXPERIENCE

ANNAI MEDICAL COLLEGE (RAJALAKSHMI HEALTH CITY)

(presently working)

IT MANAGER

Responsible for troubleshooting HP servers,IBM Servers

Maintaining the 300 mbps least line throughout the campus with various service providers.

Maintaining the internet service providers thru firewall without loss of internet in campus

Firewall implementation done thru SOPHOS Firewall

Firewall implementation done thru K7 Tacitine Firewall

PUSHPALATHA VIDHYA MANDIR (CBSE SCHOOL)

SYSTEM MANAGER

Responsible for troubleshooting HP servers,IBM Servers

Maintaining the 300 mbps least line throughout the campus with various service providers.

Maintaining the internet service providers thru firewall without loss of internet in campus

Firewall implementation done thru SOPHOS Firewall

VSB COLLEGE OF TECHNICAL EDUCATION

SYSTEM ADMINISTRATOR

Installing Administering Windows 2019 Network with 500 Terminals at VSB college of Technical Instituiton.

Creating Custom Group Policies to suit the needs of different groups of users and grouping them in different Organizational Units.

Maintaining the internet service providers thru firewall without loss of internet in campus

Firewall implementation done thru K7 Tacitine Firewall

MADHA ENGINEERING COLLEGE,

SYSTEM ADMINISTRATOR from June 2005

Installing Administering Windows 2003 Network with 500 Terminals at Madha Group of Academic institution.

Creating Custom Group Policies to suit the needs of different groups of users and grouping them in different Organizational Units.

Implementing a Security Policy using Group Policies and MacAfee Virus Scan.

Creating Scheduled Backup Plans for ensuring Failsafe recovery of user data.

Installing and Administering Red hat Linux 9.0 for UNIX and System Software Lab and for Providing Internet Connectivity on 150 Systems in the campus.

Configuring Squid Proxy 2.5 on Linux with Various Access Lists to Provide Internet Connectivity.

Troubleshooting Hardware, Software and Network problems

Responsible for troubleshooting HP Proliant ML 330,servers,IBM Servers

Maintaining the 10 mbps least line throughout the campus with various service providers.

Installing of CCTV cameras around the blocks.

Implementing the new structured lab along the campus & special networking done thru rack system.

Implement of optical fiber between various building .

EPABX System maintains done under the campus

Helix Automation Pvt. Ltd, Chennai June 2004 to June 2005

Senior Customer Support Engineer

Handling Major Corporate and Government sector companies and resolving their Server and Network related problems.

Responsible for troubleshooting CISCO Routers, Switches, HP/Compaq Proliant ML350 series server, IBM Netfinity 5100 series, Wipro Netserver and HP server.

Anantha Computer Systems, Nellai Dec2002 to Mar2004

Customer Support Executive

Implemented structured Cabling for Large LAN network including configuring

HUBS, SWITCHES and ROUTERS

Responsible for troubleshooting and maintaining all network computers and assisting users

with troubleshooting.

Resolve network connectivity issues between workstations and servers

Megatrends Limited, Chennai Mar 2002 to Oct 2002

System administrator

Responsible for providing Support & Services to customers in sanmar engineering

Regions independently

Coordinating sales and renewal of AMCs, from existing and new customers.

Client : Sanmar engineering, Chennai.

Responsible for providing Support & Services to customers in sanmar engineering

Responsible for Computer lab design and setup and technical infrastructure.

Setup and maintenance of various LAN systems for several branches of the company and

looking after the overall installation.

Maintenance and troubleshooting of both hardware and software problems and responsible

for trouble free environment for 24 Hrs.

Supported 250 systems, Maintained servers, pcs and peripherals, advised managers on pc

Issues.

Managing the entire IT infrastructure and ensuring minimum downtime.

Installation, Maintenance & Troubleshooting of Hardware, Network & Server OSes.

Novell systems chennai, Jun 98 to Dec 2001.

Customer Support Executive

Server hardware and software performance monitoring and tuning

Provided full hardware and software technical support of PC's.

Indian Institute of Technology, Chennai May 97 to May 98.

Project Associate

Worked on Printer interface testing in pc maintenance cell.

EDUCATIONAL QUALIFICATION

Diploma in Electrical and Electronic from Irt Polytechnic, Tirunelveli, Chennai.

Secured first class in April 1997.

Pursuing B.E Computer Science and Engineering (second Year) by Part Time at

Anna University, Chennai.

PERSONAL SKILLS

Comprehensive problem solving abilities.

Good communication skill.

Ability to deal with people diplomatically, willingness to learn, Team facilitator

Highly organised and dedicated, with a positive attitude

Skilled at Customer Relations Management

Currently working towards MCSE certifications

PERSONAL DETAILS

Date of birth : 8 Dec 1974

Marital status : Married

Languages known : English, Tamil, Hindi

Salary Drawn : 35000

Salary Expected : 40000 and above

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