Software Development Engineer

CHHAVI GOYAL

Santa Clara, California ***** 408-***-****

**********@*******.*** www.linkedin.com/in/goyal-chhavi

SUMMARY

A versatile and accomplished senior software engineer with vast expertise in software development, white box testing and test automation, and web application development. Established capabilities in requirements gathering and analysis, mobile application development, data analysis, and project management. Utilizes strong interpersonal and communications skills to guide and develop associates and liaise with cross-functional teams. A diligent and analytical top performer who delivers efficiency and continuous improvement for an organization.

Troubleshooting and Debugging New Feature Development .NET Programming Regression and Integration Testing Agile and Scrum Methodologies Test Planning Database Design and Development Reporting Software Engineering Configurations and Implementations Software Development Lifecycle

EXPERIENCE

R1 RCM, Remote

Staff Software Engineer in Test, 2024-2025

Developed automated test framework for identification engine core APIs, using C# and VS 2022.

Conducted end-to-end integration testing of identification core engine for different solution lines like DRGV, CC, UP, Denials, and BlueCard solution lines, using Azure Airflow / ADF calls to Databricks for various onboarded healthcare clients.

Performed data analysis by executing rules on cloud med AI platform with different actions like adding new diagnosis code, procedures, and opportunity estimates and validating expected reimbursement amounts calculated.

Triggered and monitored workflow in Databricks by creating rules for Opp creation, filtering, queue assignment, and validating of opportunities.

Worked with SQL queries in Databricks and validated data between source vs target tables.

Handled releases to staging environments using Azure DevOps pipelines.

STAMPS.COM, Sunnyvale, California

Senior Software Engineer in Test, 2017-2024

While maintaining existing test suites in Python, unified test efforts companywide by creating one solution for all using .Net, C#, Specflow and Gherkin and Selenium.

Collaborated with stakeholder to define UAT’s in BDD

Tested Web Services and Micro-services, using Ready API, Swagger Hub, and Postman.

Manually tested mobile apps for different OS/Android versions using Perfecto.

Automated and integrated BVT’s in CI/CD pipelines.

Mentored new hires on QA procedures and methodologies.

Deployed application builds on Web Application and Database servers, in both on premises and on AWS cloud environment.

Reviewed for accuracy and executed SQL data scripts for data patches and table alterations.

Lead/Worked with teams around globe proficiently and successfully.

ERICSSON, Santa Clara, California

Software Engineer II, 2013-2016

Worked on next generation VOD and Live TV platform on multiple devices, such as Tablets, iPad, and iPhone.

Worked as software developer in subscriber service development team for Mediaroom Cloud TV / Movie platform and developed core service APIs such as accounts, pins, bookmarks, and purchases management APIs, using C# and JavaScript.

Took lead on designing, developing, and testing network logo feature and responsibility to work with client team and ensure all features of component will work end to end.

Performed work as Scrum Master for subscriber team, with responsibility for running daily stands up, task management, maintaining burn downs, running retrospectives, and planning sprint reviews.

Contributed to test infrastructure, working and updating test framework to generate test data and data files, call web service API, generate expected return data based on input data, and validate contract objects.

Mentored new team members on test automation and reviewed test code before check-in to ensure test coverage and quality of test code.

Conducted troubleshooting of Azure-based cloud service issues. Gained knowledge and hands-on experience in Windows Azure technology.

MICROSOFT CORPORATION, Mountain View, California

Software Engineer in Test, 2005-2013

Mediaroom IPTV Platform: (customers include AT&T U-Verse, British Telecom, and others): Served as test and automation owner of critical metadata components including blackouts, notifications, HPNR, and OSS and BSS APIs devices.

HPNR feature: tested HPNR where high-priority notifications had to reach clients in reliable and timely manner. Provided automated test coverage for SOAP and REST API.

Blackout feature: test blackout SOAP APIs to ensure blackout could be reliably and efficiently scheduled, updated, and deleted in real time. Successfully delivered automation and testing for various releases.

Delivered test automation for server DVR API feature set, which included APIs for set top box, remote recording APIs and APIs for mobile client.

Oversaw VOD metadata ingestion, replication, API for browsing and searching, and operator admin portal.

Provided technical guidance on debugging complex, multi-host server setup in case of server or automated test issues.

Involved in end-to-end testing of various components of IPTV that could not be automated.

Participated in the whole release cycles: conducted test planning, reviewed functional / design specs, wrote test plans, designed test cases, implemented test automation, and ran test passes.

ADDITIONAL EXPERIENCE

INFOGEN INC., Ann Arbor, Michigan, Software Engineer, 2004-2005. Worked as software consultant to various companies such as Microsoft, Broadcom, Infineon, CPA2Biz, and Verizon, working with companies, using XML, C#. ASP.NET, Content Management Server, and Database Server to improve applications performance, increase product security, and implement automation test cases.

EDUCATION

SGRRITS, Uttarakhand, India

M.S., Computer Science

TECHNICAL SKILLS

C# SQL Java JavaScript TypeScript Selenium Python SOAP and REST Web Service APIs Windows Azure SQL Server IIS MongoDB MySQL Cloud Architecture AWS and Azure Services Git Jenkins Cucumber Gherkin SpecFlow Databricks

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