Jessica Redmond
Customer service and Management
West Monroe, LA 71291
adz0jc@r.postjobfree.com
Customer service. serving, training, running a staff to Manager as well as Asst manager.
Shipping and receiving. Maintaining the running of that dept, keeping customers happy and coming back
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
General Manager
Monroe, LA
February 2021 to April 2023
Running a store here in Monroe la, My job consist of, maintaining and keeping a full staff, deposits, scheduling, property management, customer service, on call 24/7. • Good knowledge of different business functions
Strong leadership qualities.
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Computer literate
Asst manager
Creamery - Monroe, LA
August 2016 to February 2020
Opening, closing
Deposits
Schedules
Kitchen
Make sure both front and back of the house are running smooth! Keep our guests satisfied and coming back!
Sales
Menu, etc
Shipping and Receiving
Armstrongs - West Monroe, LA
January 2010 to June 2015
Maintaining a clean and stocked work room, handled thousands of orders coming in and out of our dept. Handled customer complaints, made sure it was fixed to their liking and keep going. Ran multiple phone lines, and answered emails
Education
High school or equivalent
Skills
• Assistant Manager Experience
• Office Management
• Property Management
• Administrative Experience
• Restaurant Experience
• Bartending
• Management
• Cash Handling
• Merchandising
• POS
• Customer service (10+ years)
• Sales
• Financial Report Writing
• Accounting
• Shipping & Receiving
• Store Management Experience
• Accounts Receivable
• Multi-line Phone Systems
• Human Resources
• Negotiation
• Order entry
• Windows
• Communication skills
• Talent management
• Store management
• Employee Orientation
Certifications and Licenses
Bartender License
Additional Information
I start online classes this semester(August) in business management, human resources management/ payroll, and business administration!