Kermit King

• San Antonio, TX• *****

CELL 210-***-**** • E-MAIL adydw2@r.postjobfree.com

PROFILE I look forward to utilizing my 23 years of experience and knowledge in Professional Sales, Marketing, Management, Customer Service and Escalations to enhance your company as an asset verse a liability. I’m A team player driven by growth and opportunity to get goals Accomplished.

EDUCATION Undergraduate Studies, Denver Technical College, Companies OJT, US NAVY, USS Ainsworth

SKILLS Certification 1 Fancy Software 1 Software 2

Fancy Software 2 Fancy Software 4 Software 5

EXPERIENCE

WORK EXPERIENCE

07/2019- Present San Antonio, Texas

Always Clean Janitorial

Cold calling 30 to 48 businesses in San Antonio and surrounding areas. We offer a service to reduce trash dumpster usage by collecting certain size pallets that would be in the landfills. Pallets in a dumpster will take up to 63% of the dumpster. Month one was building logics and adjusting for trial and error and last three months have grown accounts from zero to 43 accounts for our driver to be dispatched and growing. Last month cold called an account and landed 237 IBC Totes at no cost to us and shared the benefit with this supplier and sealed a lifetime partnership to help keep their land with a maximum of 43 Totes on their property. As the Sales and Marketing Director, I have trained my team from Objections, Rebuttals and Closing with Negotiations skills. Grew revenue from zero to $60,000 in four months in a very competitive market.

04/2017- 07/2019 Grainger San Antonio, TX

Inside Sales Account Manager

Serve as the primary liaison between Grainger and government and Midsize Transportation and Warehouse customer accounts located throughout the United States in an effort to expand customer relationships, assess, analyze and address all customer business and purchasing needs, and grow sales volume. This position manage account portfolios that are expected to generate pre-established aggregate annual sales. Account Relationship Manager Packages are designed to contain approximately 300 customers. Making majority of outbound calls between 60 and 126

Research and analyze the strategic business direction and needs of each assigned account to determine how Grainger can best align itself as a product and service partner for all current and future business needs of the account. Develop, present and utilize innovative marketing plans and coordinate and work with internal partners in an effort to meet the operational and purchasing needs of each account. Determine, prepare and present the appropriate “Grainger Value Package” to each account and review how Grainger can add value and help with each account’s purchasing needs.

Regularly exercise independent judgment and discretion when interacting with all accounts and determining product and service offerings. Regularly exercise independent discretion and judgment to determine whether a potential customer qualifies to do business with Grainger, as well as negotiating transaction terms, conditions and pricing for each existing and new account.

Function independently with limited supervision in performing all job duties and responsibilities including negotiating terms, pricing and other terms and conditions for each account. Regularly provide solutions in meeting the unique product, service and purchasing needs of individual customers. Evaluate and determine the appropriate marketing and promotional approaches to grow the business and sales for each account. Coordinate and lead activities, and communication between each account and Grainger’s business departments to achieve appropriate business solutions, respond to customers’ purchasing needs and coordinate sales. Proactively interact with each account on a regular and ongoing basis, utilizing a wide array of available communication channels, to maximize their purchasing with Grainger through all of Grainger’s sales / service channels in an effort to drive and secure sales opportunities and sales.

●Strong customer service focus and quality orientation. Demonstrate an ability to create a positive Grainger experience. Understand buying decisions, buying processes and cash flow dynamics of small to medium accounts. Able to weigh opportunities and future growth potential of the respective accounts. Analytical skills: Ability to understand, apply and synthesize complex data/information regarding customers and account package. I have several awards of recognition from Upper Management, Suppliers to my Grainger peers. My segment of Transportation- Land, Air (FBOs), Sea and waterways, Warehouses nationwide all increases 23% the first year and 28% the second year even with New tariffs implemented 2019.

02/2014- 04/2017 Connecxion Point (Anthem Blue Cross Blue Shield) San Antonio, TX

Field Agent

Develop a sales team and market. Grow our business by helping our sales team seize opportunities to open new accounts and service existing ones. Earn recognition and rewards based on your success. Identify and educate eligible consumers about Medicare product lines. Generate enrollment leads and referrals. Assist prospective members with selecting and enrolling in Medicare health plans. Achieve sales goals via incoming calls as well as making proactive outbound sales calls to our prospective members to assist them with enrolling in the CareSource exchange plan. Maintain Licensed Status by completing universal licensing application, annual AHIP requirements. Metrics for this position we determined from incoming calls converted to enrollments. I consistently exceed daily goals and revenue. In the three months of open enrollment I remained in the top 10 of sales in San Antonio and Salt Lake City. Year after year Connexion Point has asked me to return for the contract.

03/2014- 12/2014 Broadpath, Colonial Life, Boston (Tufts Medicare)

Telesales Agent (Contractor)

Responsible for responding to inbound calls from individuals interested in purchasing health plans and making outbound calls to individuals who have requested additional information or follow up. Develop a sales team and market. Grow our business by helping your sales team seize opportunities to open new accounts and service existing ones. Earn recognition and rewards based on your success. Outbound calling of 200 Businesses per week, Average 17 set appointments per week, Daily Follow Up (calls and visits), Proposals for new business and service sent daily, Closing Sales and enrolling Prospecting 24/7, Windows Suite Laptop Presentation, staying compliant and up to date with the State of Texas and Federal Laws and Regulations

07/2012- 03/2014 Humana, San Antonio, TX

Telesales Agent

Sales Representative in San Antonio DMS Center. Respond to customers calls, evaluate their needs and then build a comprehensive solution. Use sales and relationship building skills as well as product expertise to guide the consumer in making an informed decision. Provide general information about Humana’s products, value and rates to prospective customers over the telephone. Meet and consistently exceed sales and activity goals established for individual representatives and teams, be willing to be part of a dynamic sales organization with tremendous growth opportunity. Sales Ability & Persuasiveness: Use the appropriate interpersonal style and communication methods to gain acceptance of a product, service or idea from prospects. Meet clearly stated expectations and take responsibility for achieving results. Keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business. I was on the team that launched the ramp up for Humana in this region. I grew revenue from $175,000 to $342,000 in first year and shared my sales techniques which were implemented in training of our sales representatives at Humana.

06/1990 - 06/1994 US NAVY, FF -1090 (USS AINSWORTH), IC3

Internal Communications Electrician- Maintaining and Repairing interior

Communications systems; preparing and interpreting blueprints, wiring Diagrams and sketches; installing and inspecting dry cell and storage Batteries; recharging wet cell batteries; testing interior communications And gyro compass equipment; housekeeping daily, installing telephone and Other communications circuits, boxes, switchboards and bell buzzer Systems; maintaining plotters and dead reckoning equipment; maintaining And operating TV systems; maintaining and repairing shipboard navigation Equipment. Daily Pre-Maintenance Checks on shipboard equipment. Security Clearance, (SECRET). As Work Center Inventory Control I maintained a $5 Million Dollar budget from electronic parts and service supplies for Gyro Compass, Contact Table (Land and Sea), Fin Stablizer, Steering Controls, CCTV, Telephone, Elevator controls, Air and Water Indictors plus Salinity cells for water consumption for my shipmates.

• San Antonio, TX• 78217• CELL 210-***-**** • E-MAIL adydw2@r.postjobfree.com

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