Objective

Seeking a technologically advanced company that will utilize my technical, human resources and customer relations experience to achieve employee and customer satisfaction while maximizing company profit.

Summary

Over nine years of experience in human resources, office management, customer relations and administration and an enthusiast individual who listen to customer service issues.

Relevant positions

Operations manager, Coordinator, Office manager, Human resources, Recruiter, Quotes coordinator, Sales

Employment

Cantina Laredo Restaurant General Manager Jul 2021 to Aug 2022

Ensured restaurant ran efficiently, including food quality, safety and health regulations were held to standard

Ran marketing strategies, recruiting, and developed menus

Improved overall business functions, including trained heads of departments, managed budgets, created policies, and communicated business goals

Handled customer/employees complaints and discrepancies

Flexitallic Inc. Quotes coordinator Mar 2018 to May 2020

• Handle customer issues

•Responsible for pricing all request for quotes, etc.

•Working with engineering, manufacturing and purchasing for recommendations on availability or for turnaround for special request

•Coordinate special pricing with outside sales team

Forged Components Inc. Operations Manager Nov 2011 to May 2017

• Operations Coordination, Document Control

• Inside Sales & Quotes

• Log in Purchase Orders information & process all paper work

• Log in all Vendor Purchase Orders Raw & Finish parts

• along with standard corresponding duties

Pre-Tech Instruments Office Manager May 2010 – Nov 2011

• Log in Purchase Orders information & process all paper work

• Manage inventories, orders, flyers, & promotional giveaways

• Keyed new hire data, separation and change data

• Maintained employee files

• Conducted benefits orientation

• Assisted with company sponsored events

• Keyed all information from vendors in E2 Shop

• Keyed all the information on the inspection reports

Tesco Services Inc HR Coordinator Mar 2007 – Jul 2009

• Keyed new hire data, separation and change data

• Assisted in problem resolution with regard to payroll and benefits

• Processed Short Term Disability and FMLA paperwork

• Assisted with recruitment efforts such as pre-screen applicant resumes,

applicant testing, etc…

• Compiled monthly Efficiency and Recruiter Reports

• Coordinated manager’s schedule and make appointments

Schlumberger Recruiting Dept. Contractor Recruiting Admin Jul 2006 – Feb 2007

• Provided administrative support to the recruiting department

• Started process of background check for new hires

• Faxed cover sheet, notice, consent form, and residence information to the respective agency

• Entered the background results in the database

• Filed results in personnel file and, if problems with background, notify the Location Manager, TDS Manager and the recruiter.

• Scheduled Functional Capacity Test

• Faxed provider the information required and notified candidates of appointment via phone and via email, made necessary travel arrangements ---flights/driving

• Prepared Functional Capacity Test Notification e-mail with all of the specifics (attachments: travel letter, expenses form, Guidelines to FCT testing)

• Prepared OFS-1 Training Class Travel arrangements

Skills:

Proficient in Spanish, Translating Capabilities.

Relevant programs

Proficient in: E2 Shop, Quick Books, ADP, AS 400, QAD, Elo, Configurator, lotus notes, MFG Pro, Microsoft Office, Outlook, Access, Excel, PowerPoint, Adobe PDF, Aloha POS

Education Foreign Languages:

Austin Senior High – 1986 -1990 Spanish (Written / Spoken)

*References provided upon request

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