Yvonne Guangorena

**** ********* **** ***, ***** Hills, CA 91343

adxf7x@r.postjobfree.com - 818-***-****

EDUCATION

High School

January 1997 - January 1999

Certification Program

September 2022 – January 2023

•Tax Preparer

• California 60hr Basic Tax Course

• 45hrs Federal Law & Ethics 15hrs California Law

• Due Diligence Training

• Tax Preparer Bond

EXPERIENCE

Bill Collector USA COMPANY, North Hollywood CA Jan 2015-Dec 2015

● Obtain personal or financial information about customers or applicants.

● Negotiate financial arrangements.

● Maintain financial or account records.

● Collect deposits, payments or fees.

● Discuss account status or activity with customers or patrons.

● Provide notifications to customers or patrons.

● Monitor financial information.

Medical Assistant USC Prenatal, Mission Hills CA Jan 2012-Jul 2012 ● Clean medical equipment.

● Explain technical medical information to patients.

● Record vital statistics or other health information.

● Clean patient rooms or patient treatment rooms.

● Assess physical conditions of patients to aid in diagnosis or ● treatment.

● Interview patients to gather medical information. Administrative Assistant Senior Citizen Center, Pacoima CA Apr 2011-Dec 2011 ● Select resources needed to accomplish tasks.

● Enter information into databases or software programs.

● Refer customers to appropriate personnel.

● Discuss account status or activity with customers or patrons.

● Answer telephones to direct calls or provide information. Accounting Clerk Cats USA Pest Control Jan 2002-June 2006

● Code data or other information.

● Calculate financial data.

● Monitor financial information.

● Verify accuracy of financial or transactional data.

● Collect deposits, payments or fees.

● Operate office equipment.

● Prepare cash for deposit or disbursement.

● Operate computers or computerized equipment.

Customer Service Representative Chat oak Pet Hospital, Chatsworth CA Jan 2002-Jan 2003 ● Provide notifications to customers or patrons.

● Respond to customer problems or complaints.

● Execute sales or other financial transactions.

● Collect deposits, payments or fees.

● Calculate costs of goods or services.

● Discuss goods or services information with customers or patrons. REFERENCES

Erica Garcia (15 yrs.’)

Phone: 1-760-***-****

Email: adxf7x@r.postjobfree.com

Relationship: College ICDC & former coworker

Gabriella Acosta (8yrs)

Phone: 818-***-****

Email: adxf7x@r.postjobfree.com

Relationship: Former coworker at USA Company

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