Lyndon W Higgins

WASHINGTON DC *****

adxdm5@r.postjobfree.com

TELECOMMUNICATIONS PROFESSIONAL WITH OVER 20 YEARS OF EXPERIENCE

EDUCATION

UDEMY 06/2020 - PRESENT

Certifications: ITIL v4, Linux (RHEL), Python, CISCO CCNA, AWS, Fortinet, Palo Alto, CITRIX SD-WAN, SIX SIGMA

Capital Commitment Inc. 08/1995 – 06/1996

Telecommunications

Francis L Cardozo High School 08/1982 – 06/1984

SKILLS

WINDOWS 10 WINDOWS SERVER 12

LINUX (SUSE/RHEL)

SOLARWINDS

WIRESHARK

PUTTY

DWDM

ACTIVE DIRECTORY

PALO ALTO and FORTINET FIREWALLS

AWS and AZURE

F5 LOAD BALANCERS

VMWare

GPON

VISIO

CONTINUOUS IMPROVEMENT

WORK EXPERIENCE

VERIZON February 2017–November 2022

Network Technician/Engineer

Performed hands on installation, maintenance, analysis, troubleshooting of DS0, DS1, DS3, OC-3,12,48,192, Ethernet, SONET, and DWDM circuits and OTN networks.

Provided remote support of Verizon technicians and customers.

Installed CISCO routers (CATALYST with IOS LACP and PAGP and NEXUS with NX-OS LACP) switches. Rack and Stack of NOKIA, ALCATEL-LUCENT, ADTRAN, CIENA equipment.

Assisted with the configuration, turn up, and modification of network equipment.

Performed maintenance and troubleshooting on MUX/DEMUX-ROADM Optical amplifiers, routers, switches, and servers.

Performed installation and termination of fiber optic cabling, CAT6a twisted pair copper and coaxial cabling, racks, and patch panels (FDP)

Detailed circuit location information (e.g. circuit ID including LEC access ID, location, speed.

Detailed documentation showing all firewall policy, group, object, etc. information.

Detailed design documents for layer 3 IP, and layer 2, ETHERNET devices, etc. information supporting the CDM program, Data Center, and Cloud

Created “As-built” documentation for all infrastructure devices (including firewalls) that are deployed in development, test, QA, production, or other technical environments.

Experienced in the planning, design, development, implementation and technical support of multi-platform, multi-system networks to encompass diagnosing network performance shortcomings and designing and implementing performance improvements.

Managed the design, implementation, installation, configuration, and troubleshooting of Microsoft windows server 2012.

Administered Windows Server networks, domains, roles, and services.

Managed troubleshooting and maintenance of Active directory, DNS, Load Balancing and DHCP.

Implemented, managed and monitored Network Devices.

Worked on cloud solutions on Microsoft Azure platform and AWS.

Monitored Virtual Machine and Virtual Network on Microsoft Azure and VMWare.

Developed solutions to customer problems using the company’s best practices.

Provided firewall and VPN installation and configuration.

Supported technical issues related to MPLS, IPSec, router/switch/firewall configurations, and diverse routing protocols.

Completed hands-on experience with Juniper and Cisco network equipment.

Maintained working knowledge of Layer1, Layer2 and Layer-3, VPNs, BGP, OSPF, firewall policy, VLAN management.

Managed Ethernet, Ethernet Switching, IP, IP assignment, and IP routing.

Deployed and troubleshooting of network equipment such as Cisco routers, switches,

Deployed and troubleshooting of Remote Access Solutions (Cisco AnyConnect and Cisco ASA-s, Cisco ISE)

XO COMMUNICATIONS January 2016–February 2017

Network Technician 2

Performed installation, general maintenance, preventive maintenance, and service activation/de-activation associated with XO transport infrastructure, switching infrastructure, and I/P Data Networks. Perform “on-call” duties as required. Perform Field Services work on an as-needed basis.

Installed, maintained, and repaired all Central Office equipment network elements (such as Optical network for local distribution, customer access and long haul), and environmental equipment (HVAC, generators, UPS systems, DC battery plants, and site security).

Installed, maintained, and repaired local market equipment associated with IP and Data networks.

Installed, commissioned, tested, and accepted all new network installations.

Interfaced with external customers and other key technical contacts, both internal and external to XO, in a professional manner.

Managed medium to large multiple location, multiple timeline projects.

Acted as the internal point of escalation for complex network and equipment challenges and issues.

Managed vendors associated with special projects.

Demonstrated safe/responsible work habits to ensure proper vehicle operation and a safe workplace environment.

Assisted in training Network Tech I.

Contact this candidate