Tara Roberts

Fort Collins, CO *****

adwymw@r.postjobfree.com

970-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Dispatcher

RFI Renewable Fiber - Eaton, CO

February 2018 to Present

Manged 10-60 per trucks each shift, via calls/texts, sending frac sand loads, directions, notifications, . Processed daily paperwork .

DOT compliance, GPS tracking,

Administrative Assistant/Dispatcher/ paperwork manager Transpro Burgener Trucking - Fort Collins, CO

February 2017 to Present

Dispatch frac sand department 6 months.

Admin. Assistant/Paperwork Manager 1.6 months

Driver Concierge 2 years

Shop Admin assistant 1.6 years

Solid understanding of hours of service, D.O.T compliance, safety compliance pertaining to truck drivers in dry bulk oil field services

Assisted driver managers

Assisted Independent Contractor Manager, contractor packets, new hires, orientations, and overseeing documents needed and making sure they were legal to run for us. Taking calls from company and contractors to help with any of their issues, ie: payroll, email settlements, updating their insurances, checking D.O.T's, and supporting driver issues, directing to management.

Assisted in payroll department

Dispatcher

Smart Rides - Greeley, CO

August 2014 to March 2016

Responsibilities

Answer calls and dispatch taxi drivers to pick up customers on a timely schedule, input data for pick up's for the next day and schedule rides record keeping of daily trip sheets and daily total transit accounts

Dispatcher

Prestige Car Service - Loveland, CO

March 2014 to August 2014

inbound calls to send luxury cars to pick up patrons Contents Technician -Team Lead

All Phase Restoration, Fredrick, Co

February 2012 to August 2012

Lead crew to fire and water damaged homes to pack up clean deodorize and restore contents Dispatcher/Customer Service

Larimer Humane Society - Fort Collins, CO

March 2008 to October 2008

Responsibilities

Answer multi line phones

sworn in to write summons and warnings

Direct animal control officers to calls depending on importance Records every call and maintain animal accounts

Office Manager/Dispatcher/Supervisor

System 1 - Fort Collins, CO

June 2006 to May 2007

Managed 60 employees in Northern Colorado and Wyoming Responsible for Payroll, Accounts Receivable, Accounts Payable, Inventory Produced 85 different training manuals

Responsible for hiring new employees

Education

High school diploma in General Studies

Terre Haute South Vigo High School

Skills

• Dispatch (5 years)

• Micosoft office (7 years)

• as400 (2 years)

• logistrics taxi software (2 years)

• Marlin (2 years)

• Pedigree Technologies (2 years)

• Administrative Assistant (4 years)

• TMW (Less than 1 year)

• Mighty Text (used for dispatch) (2 years)

• TMT (used for shop mechanic details) (Less than 1 year)

• Excel (4 years)

• Driver Concierge (3 years)

• Billing, P.O's, Coding (2 years)

• Customer Relations (10+ years)

• Adobe (3 years)

• Multi-line Phone Systems (5 years)

• Accounts Receivable (2 years)

• Logistics (3 years)

• Office Management (2 years)

• Management (5 years)

• Payroll (2 years)

• Accounts Payable (2 years)

• Restoration Industry Experience (2 years)

• Microsoft Outlook (8 years)

• Freight Experience (3 years)

• Data Entry (5 years)

• Human Resources (1 year)

• Fire Restoration (2 years)

Certifications and Licenses

Driver's License

Assessments

Customer Focus & Orientation — Highly Proficient

June 2020

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/attempts/ e7f82e158ce04652f8eecb1845cc6b82eed53dc074545cb7

Customer Service Fit — Proficient

June 2020

Measures the traits that are important for success for customer service roles. Full results: https://share.indeedassessments.com/ attempts/4ab9c1d2b2644da7c10f20a9905e86eeeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Excellent written and oral communication skills

Project Prioritization, Team Lead, Customer Service, Hiring, Training, and Scheduling Support Staff

Contact this candidate