Buesette Marques

Edison, NJ *****

adwi26@r.postjobfree.com

+1-929-***-****

Authorized to work in the US for any employer

Work Experience

One Call Operator

ONE CALL CONCEPTS - Piscataway, NJ

October 2021 to Present

• Process mark out tickets for companies and homeowners excavating in the state of New Jersey.

• Maintain a positive and professional personality while handling calls with contractors and homeowners.

• Speaking clearly and verbatim script while processing excavation information.

• Able to inform callers about the company and the importance of why they should call before they dig to prevent future mishaps.

• Familiar with working from home training and operations systems needed. Debt Management Counselor

Consolidated Credit Counseling - Sunrise, FL

October 2018 to January 2020

Maintained daily sales goals

• Counseling customers on their household budgets based on current credit situation.

• Verified with personal customer information to help determine credit counseling

• Educated callers on best way to help fix their current credit situations and budgeting strategies. Customer Service

Royal Seas Cruises - Fort Lauderdale, FL

2017 to 2018

* Assisted customers with booking travel packages and bundles

* Maintained weekly customer profiles and transaction sales

* Met daily sales goals and incentives

* Trained new team members on phones and sales pitch Mobile Sales Consultant

Target - Deerfield Beach, FL

2015 to 2017

Target Mobile)

* Assisted customers with upgrading cellular plans and devices

* Assisted customers with trouble - shooting their current device or other cellular issues

* Activated new cellular plans and devices

* Up-sold electronic devices and accessories with new cellular data plans

* Maintained inventory of new devices and daily sales goals Sales Assistant Manager

Forever - Sunrise, FL

2013 to 2015

* Trained and supervised new sales team members

* Coordinated weekly staff scheduling for sales team members

* Coordinated quarterly floor visual displays according to upcoming promotions and sales

* Assisted the Store Manager with daily corporate protocols assignments and sales goals

* Managed and maintained inventory of store merchandise and floor stock

* Assisted customers with daily decision choices of merchandise and up-sells Sales Assistant Manager

Nordstrom Rack - Sunrise, FL

2013 to 2014

* Assisted in sales transactions and up-sells in merchandise

* Daily greet customers and offered assistance with locating store merchandise

* Maintain work area and stock inventory

* Train new sales associates and prospecting sales managers Education

Bachelor's in Business Administration and Entrepreneurial Leadership Strayer University

Present

Diploma in Cosmetology

Beauty Anatomy Institute of Wellness

2017

High school diploma

John P Stevens High School

September 2004 to May 2006

Skills

• Customer Service

• Microsoft Excel (10+ years)

• PowerPoint (10+ years)

• Microsoft Word (10+ years)

• Keynote (5 years)

• Adobe (10+ years)

• Social Media Marketing (4 years)

• Upselling

• Adobe Illustrator

• Pain Management

• Apple Pages

• Order fulfillment

• Microsoft Office

• Order entry

• Sales

• Mac OS

• Telemarketing

• Conflict management

• Typing

• Windows

• Content management systems

• Pivot tables

• Hospitality

• Fraud

• iOS

• Branding

• Adobe Photoshop

• Computer networking

• Customer support

• Help desk

• Scripting

• Software development

• E-commerce

• Warehouse management system

Additional Information

Aspiring to be a Mindset Coach, Business Mentor, and Motivational Speaker. My goals with my true purpose is to help other women (especially Mothers) start their own business, and scale it effectively with the right marketing systems and techniques that allow business oriented mothers gain residual income and impacting lives with their business while having the freedom to be that Super Mom to their loved ones.

Currently in a business coaching program and taking my bachelors in business administration and entrepreneurial leadership.

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