Service Representative Administrative Assistant
Resume:
stephanie lewis
Eufaula, AL *****
******.*****@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Claims Representative
Everise - Remote
October 2022 to Present
1. Assist members with claims in united health care on Medicare 2. Assist member with any kind of grievance or appeals, or discrepancies and bills Office Manager
Roll Die - Eufaula, AL
May 2022 to July 2022
• Managed day-to-day office functions such as Everything office
• Handled all financials
• Oversaw AP and bookkeeping
• Collected payments
• Managed office supplies
• Hired and mentored employees
• Handled faxing, copying and filing
Office Manager
Joy Enterterprise - Eufaula, AL
August 2021 to July 2022
Every thing Payroll
Customer Service Representative
Advantmed - Remote
September 2021 to February 2022
contact insurance member about their annual wellness visit. Schedule their appointments Cashier and Customer Service
Peddler Food - Eufaula, AL
August 2019 to August 2021
Manager
Baymont by Wyndham - Eufaula, AL
July 2016 to June 2018
Waitress
Byrd's nest - Eufaula, AL
March 2014 to July 2016
Manager
Jackson Hewitt - Fairfield, AL
June 2008 to May 2013
I ran three of their office where I dealt with the needs of clients in preparing their tax return.I was also in charge of teaching the tax school every year.
Manager
Quality inn - Homewood, AL
February 2004 to June 2008
I was in charge of all contracts made with hotels for business and also all front desk problems Education
Diploma
Louisville high school
Accounting
Troy university
Associate's degree
Skills
• Excell,Microsoft,Quickbooks (8 years)
• Tax Experience
• General Ledger Accounting
• Accounts Payable
• Windows
• Typing
• Microsoft Office
• Computer skills
• Bookkeeping
• Accounts receivable
• Management
• Office manager experience
• Customer support
• Research
• Sage
• Auditing
• Bank Reconciliation
• Journal Entries
• Balance Sheet Reconciliation
• Scripting
• Quality control
• Sales
• MailChimp
• Medical terminology
• Contracts
• Workday
• CSS
Assessments
Scheduling — Proficient
September 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Administrative assistant/receptionist — Proficient May 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Familiar
April 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Basic computer skills — Familiar
May 2021
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Customer service — Proficient
August 2021
Identifying and resolving common customer issues
Full results: Proficient
Following directions — Highly Proficient
May 2021
Following multi-step instructions
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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