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Support Specialist Sales Representative

Location:
Victorville, CA
Posted:
March 17, 2023

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Resume:

Cell: 714-***-****, Email: advytc@r.postjobfree.com

Ralph Newson

Summary

• Strong interpersonal skills; possess the ability to work efficiently with people

• Highly organized and resourceful; work very well under pressure

• Excellent communication capabilities

• Dependable and responsible; thrive in challenging situations, ability to learn new skills

• Able to effectively multiple tasks while meeting deadlines, self disciplined and self- directed

• Demonstrate leadership skills, punctual and reliable in work attendance

• Excellent customer skills and sales experience, excellent contract and negotiation skills

• Install, repair, configure and maintain IBM, Gateway, Dell and HP computers

• Install, setup, configure and network large quantities of computers

• Troubleshoot network, switches, hubs, media converter, fibre optic lines and CAT5 cabling

• Troubleshoot, repair and replace hard drives, system boards, power supplies, sound and AGP video cards

• Remove viruses, worms, Trojan horses, spyware and adware from infected computers Computer Knowledge

• Over 25 plus years’ experience using Macintosh and PC Computers.

• Knowledge of software repairs & building PC Computers.

• Software knowledge through some College training, Word, Excel, Power Point, CS5 Certified

Work Experience

Started 6/14/2022

To Present

Safe Haven Security 4959 Palo Verde St.

Montclair, CA 91763 #204

Safe Haven Security, Certified Install Technician

• Installation, service, and troubleshooting of a variety of residential burglary alarm and automation systems.

• Upsell products and services to customers

• Ability to manage a multiple appointment’s scheduled daily/weekly.

• Accurately complete work orders and paperwork.

• Complete administrative tasks including inventory management.

• Educate customers on various system operations and maintenance.

• Being a dependable, responsible professional who is dedicated to working in a growing, fast-paced, and demanding environment.

Started 1/1/2010

To Present

TNG Real Estate Consultants

Phone: 714-***-****

2830 N Brea Blvd.

Fullerton, Ca. 92835

Sales Representative/Independent Contractor as Licensed Realtor

• Manage my self employed business selling Real Estate in the state of California.

• Manage clients best interests by conducting Open Houses, filling out required documentations needed to successfully close transactions.

• Overseeing all procedures from start to finish.

Started 2018 - 2019 Barrister Global Business

Services Network

P.O Box 1979

Hammond, LA

70404

• Install, setup, and configure new user’s PC’s, laptop, printer, router and all accessories

• Provide remote desktop to transfer user data from old PC/Laptop to new PC/Laptop

• Decommission and record asset tags for old PC’s, laptops, MacBooks, printers, monitors

• Install, troubleshoot and replace maintenance kits, toner cartridges for Lexmark, HP, Kyocera and Samsung printers

• Troubleshoot and reboot H&M’s and Forever 21’s routers and network infrastructure

• Provide technical support for Zoom Proactive, CVS, Best Buy retail machines in Malls and gyms

• Maintained and Service Nordstroms Makeup Color Dispenser Machines US Naval Air Force - Point Mugu, US Air Force - El Secundo, US Justice Department, UCI Hospital - Los Angeles

Support Specialist

• Install, configure and setup user workstations

• Setup VoIP over IP phone systems on workstations

• Configure and setup dual monitors on workstations

• Connect workstations to the internet routers

• Setup USB and network printers to user workstations

• Replaced and upgraded US Naval Air Force Laptop Batteries

• Upgraded WLAN Desktop Adaptor wireless 802.11 cards

• WLAN wifi connections/configurations in Restaurants 2004 - 1/1/2010, Prudential California Realty

Phone: 714-***-****

2405 McCabe Way,

Suite 100 Irvine, CA

92614

Sales Representative/Independent Contractor as Licensed Realtor

• Manage my own company in the process of selling Real Estate in the state of California.

• Manage one other employee in the company to help clients conduct Open Houses, filling out required documentations needed to successfully closing transactions.

• Overseeing all procedures from start to finish with all transactions that is done in my company.

1997-2003 The Home Depot

Phone: 714-***-****

5800 Lincoln Ave,

Cypress, Ca 90630

Sales Representative

• Sales Representative in the Electrical and Paint Department for Home Depot.

• I helped customers purchase parts needed for their project.

• I was chosen to lead the Forklift crew to conduct daily and hourly duties to clear floor of any product obstructing aisle and to download needed products from the overhead. I was trained to use Forklifts, Electric Pallet Jacks, Reach, and Trash Compactors. My responsibilities were to unload freight from trucks as they came to drop off preordered shipments. 1994-1997 Los Angeles Die Casting

No Phone Number: The Relocated

333 S. Central Ave.

Los Angeles, CA

90013

Quality Assurance Inspector B

• Quality Assurance Inspector second shift, I established product and in process control procedures.

• Able to read and interpret blueprints and use various gauges (Calipers, Thread Gauges, Micrometers, Veneer Calipers, Dial Calipers, CMM Programming and Operation etc.), reviewing quality requirements and making accept/reject dispositions (both dimensional and visual).

Good Year / Parnelli Jones

Mechanical Experience working as a mechanic installing Brakes, performing Oil Changes and Installing Tires, Repairs.

Education

1986-1989 Chatsworth High School 10027 Lurline

Avenue

CA 91311-3199

1996-2000 Long Beach City College 4901 East Carson St. Long Beach, Ca

90808

Degree Obtained

• I was granted from the Long Beach City Community College Program, Certificates in Commercial Music-Record Producer and Commercial Music-Recording Engineer.

• California BRE Real Estate License

• Bureau of Security and Investigative Services License

• Certificate of Completion - Alarm .com

• Certificate of Completion - Skybell

• Certificate of Completion - Kwikset

• Certificate of Completion - Deako Lighting

• Certificate of Completion - Installation - Best Practice

• Certificate of Completion - Inventory Management

• Certificate of Completion - Certified Alarm Technician

• Certificate of Completion - Motorist Assurance Program

• Certificate of Completion - HVAC EPA Section 608 Universal Certification Awards

• Ralph and Diana, Realtor's received an Award for the best of 2014 Real Estate Agency in Brea, California.

• I was granted an award for Inspiration for most listings accomplish as a new Realtor at Prudential California Realty in 2004.

• I received multiple Merit Badges at Home Depot for best customer service, outstanding employee.

VOLUNTEER

• I served at Mabel Paine Elementary as 1st Vice President on the PTA Board in the Yorba Linda/Placentia Unified School District.

• I was an assistant coach on the West Yorba Linda Little League Baseball Team.

• I sponsored the West Yorba Linda Little League Baseball Team; I also sponsored Mable Paine Elementary Jog-A-Thon to help with raising money for the School events. Member

• National Association of Realtors, California Association of Realtors and Pacific West Association of Realtors.



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