Call Center Machine

WORK EXPERIENCE

Call Center

Maternal And Family Services - East Stroudsburg, PA

January 2011 to Present

Responsibilities

Schedule Wic appointments for all North Eastern Pennsylvania/ Refer offices for Safe teen programs. Refer Clients to Administration for free health insurance and they will reach the clients back/ Calling Clients for New applications for the Wic program

Accomplishments

Getting Wic Participants appointments to receive nutritional programs/ making sure mother/child are being taken care with our nutrition program

Skills Used

Handle a multi-line phone / schedule on PC computer scheduling system/ also referring wic particpants for free health insurance. Also fax information and emailing callers information for the free health insurance to our administration office . Also copy machine.

EDUCATION

High school diploma or GED

Lehigh Valley College - Quakertown, PA

2002 to 2003

MARISOL

VELEZ-RIOS

Henryville, PA 18332

**********@*****.***

570-***-****

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