Individual who is detail-oriented, self-motivated, and hardworking. Capable of adapting to new work conditions. I’m looking for a career opportunity in a tough, growth-oriented atmosphere with outstanding customer service skills, a winning attitude, and the ambition to provide the best guest service experience. Dedicated to enhancing standards and setting high expectations. I will be available for employment as of September 2022. EDUCATION
Sep 2021 – Jul 2022 Les Roches Global Hospitality Education Bluche, Switzerland Postgraduate Diploma in Hospitality Management
Jul 2017 – June 2020 Guru Nanak Institute of Hotel Management Kolkata, India B.Sc. in Hospitality and Hotel Administration
Mar 2022 – Aug 2022 Dinh Residence Hotel Zweisimmen, Switzerland F&B MANAGER- INTERN
• Ensuring that the inventory is well stocked at all times.
• Ensuring quality of food being served and guest satisfaction
• Supervising cooking procedures and ensuring sanitation and hygiene
• Dealing with guest directly in times of complaints regarding food and beverage facilities
• Acting as a problem solver in times of accidents or necessity
• Dealing with other department issues and solving problems of the staff Jun 2017 – Mar 2021 Dapoisuk Décor Pvt Ltd Shillong, India F&B/ Event Co-ordinator
• Supervision of events from build up to tear down.
• Welcome guests to the events, check invitations and oversee seating
• Optimized guest satisfaction with F&B by handling requests and complaints.
• Assisted in event set-up according to the event plan.
• Excellent communication & interpersonal skills
Jun 2018 – May 2019 Ramada Jumeirah Dubai, UAE
Food & Beverage Service Intern
• Delivering quality service to guests.
• Ensure Hygiene standards are met and upheld
• Maintaining professional relationships with guests for feedback and responses.
• Monitoring guests’ minute details and catering accordingly EXTRA-CURRICULAR EXPERIENCE
2020 – 2021 Distance Learning Shillong, India
Remote Student & Trainee
• Certified Digital Marketing
• Certified Leadership Management
• Certified Food Safety Management
• Delegate – IMUN (International Model United Nations) Conference and Online Internship
2018 – 2020 Foster Consultants Dubai Dubai, UAE
Ramada Jumeirah F&B Intern
• Certified HACCP – Basic Food Safety & Hygiene Training 2016 U-19 CBSE Badminton Clusters Remote
CBSE High School Student
• Winner – CBSE Far East Zone
2016 Reliance Foundation Youth Sports School Football Remote CBSE High School Student
• Runner-up – Guwahati, Assam
LANGUAGES COMPUTER SKILLS
Khasi Mother Tongue Microsoft Office (Word, Excel, PowerPoint) English Fluent Opera, Micros, Oracle
Arabic / Khmer Basic
French/German (currently studying)
Music, photography, pets, social service
References available upon request