Security Guard Crew Member

Shayna Gibson

470-***-**** • ************@*****.*** • Lynn, MA 01902

Protective Security Guard with over many years of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of security operations and safety practices, dealing with numerous of customers. Summary

Skills • Criminal law understanding

• Reliability

• Cpr license

• Crowd management certification

• Communication

• Leader

• Good work ethic

05/2022 - Current

Security Guard, House Of Blues Entertainment, Boston, MA 08/2021 - Current

Security Guard, Brighton Music Hall, MA

08/2020 - Current

Security Supervisor, Live Nation Leader Bank, Seaport, MA 05/2019 - 08/2020

Crew Member, Planet Fitness, Revere, MA

Experience

• Let customers at front gate, and secure items that do not pass the policy's

• Guard upstairs and downstairs access,and check multiple passes

• Roam and check for underage drinking

• Detected suspicious behavior and prevented illegal activity.

• Warned violators of rule infractions and escorted unauthorized persons off premises. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

•

• Provided security team leadership and contributed to on-call duties.

• Monitored entire facility while simultaneously performing dispatch duties.

• Managed security staff schedules for shifts, minimizing overtime costs.

• Hired, trained and managed staff of 60 associates. Secured premises and personnel by patrolling property and monitoring surveillance cameras.

•

• Worked closely with team members to let in a crow of thousands of people safely.

• Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

• Answered phones, issued equipment and completed guest check-in.

• Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations. Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

•

• Received comments and complaints and worked to deliver solutions to achieve member and Security Officer, Paradise Rock Club, Brighton, CO

guest satisfaction.

• Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

•

• Completed incident reports to record security or loss prevention incidents.

Contact this candidate