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Spanish Interpreter Customer Service

Location:
Dallas, TX
Posted:
March 13, 2023

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Resume:

LUPE MATA

*** ******* *****

Hurst, Texas *****

682-***-****

EDUCATION: High School Graduate 19

EMPLOYMENT HISTORY:

Visiting Nurses:

• Assist patient with daily activities of daily living.

• Follow patient care plan directives as recommended by Primary Health Provider.

• Performed regular homemaking chores, such as doing dishes, sweeping and moping floors, doing laundry, and other general cleaning.

• Took patient grocery shopping, buying clothes and getting his medication at drug store.

• Ensure safe, healthy clean and uplifting patient environment at home.

• Acted as liaison between patient, patient’s family and doctor and medical care organizations.

• Organized, filled out, and completed necessary paperwork and documentation. City of Fort Worth/Parks and Community Services:

• Organized community recreational, educational, and social programs

• Elicited community and organizational support for a variety of programs

• Enrolled new Community Center participants, took their membership fees, took their pictures, and explained the rules and regulations of the Center, and explained the consequences if rules were not followed.

• Was in charge of the money and made weekly deposits to the City’s Finance Department.

• Created pamphlets, brochures, and new releases in English and Spanish

• In charge of the After School program.

• Served as Spanish interpreter for the City of Fort Worth American Orthopedic/ Dr. Pana and Dr. Daniels:

Office Manager Assistance

• Greeted patients, answer any questions they may have, and assisted in filling out required forms

• Answered phones, create appointments, directed calls as required, and handle all questions

• Informed the doctor, nurse, or other facilitators about impending appointments

• Maintained a filing system for all patient documents, and submitted reports

• Managed inventory and placed orders as required

Other Experience:

• Fluent in English and Spanish/Excellent Communication Skills

• Work a cash register

• Computer literate

• Experience in working a fax machine, multi-line telephone, and a copying machine

• I can work as a team member or by myself

References by request



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