SYLVIA GREEN
S U MMARY
Safety-conscious supervisor versed in safe and timely bus operation along district- established routes. Reports delays and incidents and safeguards passengers against hazards. Proactive and defensive driver with proven history of accident-free transportation service.
E X P E R I E N C E
Professional School Bus Operator
Winston Salem Forsthye County Schools Winston-Salem, NC April 2021 - Current Dispatcher
Transdev Fairfax, VA August 2019 - September 2020 Professional Bus Operator
WMATA Washington, DC March 2014 - August 2018
Professional Bus Operator
Ride On Transportation Rockville, MD August 2004 - July 2014 Operated bus professionally and interacted with passengers to foster pleasant rides.
Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
Performed pre-trip inspection and testing of transit bus for mechanical problems prior to beginning scheduled run.
Followed schedules and routes to maintain timely arrivals and departures. Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards. Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
Responded to problem reports and complaints such as mechanical breakdowns, weather delays and product damage in transit.
Trained and developed dispatch team members, improving quality and strengthening team depth to allow for seamless operation when team was shorthanded.
Established long-term customer relationships through prompt and courteous service.
Identified and implemented supply chain improvement opportunities such as the easiest travel point and cost .
Picked products for specific routes according to pick sheets. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Enforced the on-time shipment of products to create exceptional customer experiences.
Tracked time spent on assignments each day for productivity reporting. Enforced the on-time shipment of products to create exceptional customer S K I L L S
Fast learner
Excellent time manager
Valid commerical Driver's license
Knowledge of state roads and
highways
Team development
Defensive driver training
Physically fit and agile
Safety-conscious
Excellent sense of direction
DOT regulations
Air Brake Certification
Commercial driving expertise
C O N T A C T
*****************@*****.***
Washington, DC 20019
E D U C A T I O N A N D
T R A I N I N G
Culinary Arts
Strafford University, 2900 Eisenhower
Avealexandria VA 22314
Some College (No Degree)
Transportation Safety Institute
A C C OMPLISHMENTS
certificate of training ADA
certificate of training for safe operation
of wheelchair lifts
recognition for outstanding customer
service
certificate in business writing skills for
supervisors II
certificate of successful completions of
teamwork and team player skills
certificate in successful completions of
dealing with difficult people
certificate of recognition of valuable
experiences.
Conducted monthly inventories of materials on the work floor. Tracked time spent on assignments each day for productivity reporting. Picked products for specific routes according to pick sheets. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Maintained accurate stock records and schedules.
Assigned and recorded job Numbers for 2 jobs per shift. Picked up incoming stock and delivered materials to designated locations. contributions