Brittany Nelson
Delray Beach, FL 33484
**********@*****.***
2023
Skills
Efficient while multi-tasking in high volume environments with 10+ years of experience with guest relations, money management, and steps of service mainly fine dining environments. Proficient in Micros, Breadcrumb, Toast, Agilysys and Aloha P.O.S. systems. Knowledgeable in state regulations pertaining alcohol sales and consumption. Impeccable organizational skills in addition to high pressure decisions and scheduling/time management. Worked my way up into the back end of restaurants/lounges to become executive and administrative assistants for C-class executives as well as other staff. With that assistance knowledge I started taking personal assistant jobs for high end families to give myself a break from the bar business.
Education
2018-2019 Bachelor of Arts in Hospitality Management, Florida Atlantic University, Boca Raton, FL
2008-2011 Bachelor of Science in Exercise Science, Palm Beach State College, Boca Raton, FL
Employment
2021-2022
Personal Assistant, Gina & Todd Skelton, Delray Beach, Fl Scheduled the children’s activities while providing transportation to each event daily.
Served as the first person of contact for any events; both networking and personal.
Organized all the rooms in their home to enhance
efficiency.
Coordinated personal errands for the family to increase productivity by 50%.
2021-2022 Bartender, Warren Whiskey Kitchen, Delray Beach, FL 2019-2021
Bartender, Cut 432 Steakhouse, Delray Beach, FL
• Performed bartending duties such as, weekly cleanups, extensive wine tasting seminars and maintaining
excellent guest to bartender relationships
• Trained new employees on company standards, menu items, and drink recipes
• Partook in weekly bar inventory
2016- 2019 Bartender, Chops Lobster Bar, Boca Raton, FL
• Performed bartending duties such as full bar dinner service, high volume service bar, bar maintenance and cleanliness, and money management
• Trained new employees on company standards, menu items, and drink recipes
• Partook in creation of new cocktail menu
• Received title of highest sales and consistently maintained it
2015-2017 Bartender, Boca Raton Resort & Hotel, Boca Raton, FL
• High volume service bartender at the beach club
• Maintained high sales while consistently and accurately maintained Boca Raton Resort & Hotel’s standards of service
• Offered beverage managerial position
2012-2015 Bartender, Jazziz Nightlife, Boca Raton, FL
• Provided education to guests on where food is sourced and prepared while being able to suggest pairings and tastings with wine and cocktails
• Trained new employees in the steps of service for fine dining
2008-2012 Hostess/Cocktail/Bartender, Blue Martini, Boca Raton, FL
• Managed restaurant flow through hosting to ensure every guest satisfied in their table selection and cleanliness, as well as promotional events, admission sales and booking reservations
• Promoted to cocktail server, cocktail trainer, off site event manager, then finally bartender.
• Handled high volume promotional events as well as gained experience in a few of the many opportunities the food industry has to offer
Certifications/Awards
ServSafe Certified
Responsible Vendor Certified
CPR/AED Certified Yearly
Highest Sales award- Blue Martini- 3 consecutive years Department of Agriculture (Florida Telemarketing License) Notary public
State of Florida “Safe Driver” on Driver’s License References available upon request