RESUME

WINFRED MUMBI MUGO

P O BOX ***** NAIROBI, KENYA.

MOBILE: +254*********

PASSPORT: AK0348207

advh0t@r.postjobfree.com

CAREER OBJECTIVES

To excel and be accountable in everything I do and to create harmony in the working environment for the betterment of the company/ institution that I join and to produce positive and credible results.

PROFESSIONAL SUMMARY

Experienced Cargo Handler with solid history transporting products and raw materials. Capable and ready for heavy lifting and extended periods of time on feet. Have computer skills in Microsoft

EDUCATIONAL BACKGROUND

2009: REGIONAL CENTER FOR TOURISM & FORIEN LANGUAGES Certificate in Hotel & Catering Management

2002: REGIONAL CENTER FOR TOURISM & FORIEN LANGUAGES Certificate in Air Cargo operations

1997-2000: GATURI GIRLS HIGH SCHOOL

Kenya Certificate OF Secondary Education

1989-1996: CONSOLATA PRIMARY SCHOOL

Kenya Certificate of Primary Education

WORKING EXPERIENCE

PACIFIC ARCHITECTS AND ENGINEERS

NOV 2021 – CURRENT

HOUSEKEEPING ATTENDANT

Duties and responsibilities

Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.

• Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.

• Perform housekeeping and cleaning services.

• Be knowledgeable of the PAE rules and regulations as they apply to Housing operations, capability to work with a team, ability to work with PAE customers effectively and politely as well as handle emergency situations effectively.

• Participate in equipment inventories.

• Prepare and submit reports on scheduled, unscheduled, and emergency house cleaning WO for the Lead Housekeeper/ Housekeeper Supervisor.

• Prepare additional reports and perform additional duties as assigned by the Housekeeper Supervisor.

• Perform additional duties and projects as assign Oct 2018- Aug 2020: DYNCORP INTERNATIONAL (AFGHANISTAN) Laundry Attendant

Duties and Responsibilities

● Receives and sorts cloths and linens according to fiber, color, and soiled condition.

● Operates washers and dryers in accordance with safety standards.

● Supplies recommended quantities of detergents and bleaches. Folds, wraps or places on hangers, completed laundry.

● Maintains laundry room and equipment in a clean and orderly manner.

● Responsible for picking up and delivery of in house guest laundry.

● Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.

● Count and verify all items collected as per l laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet.

● Check all items for damage or stains and take appropriate action to rectify these issues.

● Report immediately to the superiors in case any valuable items like cash, jewellery, credit cards etc. found in guests cloth pockets.

● Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature.

● Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet.

Jan 2012 – Jan 2016: ( AEROTECH COMPANY) Jomo Kenyatta International Airport Cargo Handler

Duties and responsibilities

● Transfer cargo onto airplanes.

● Direct ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage.

● Determine the quantity and orientation of cargo, compute aircraft center of gravity, and sign the load plan or manifest.

● Load and unload aircraft, perform preflight and post flight aircraft checks, and compute weight and balance

● Ensure the safety and comfort of passengers, secure cargo during flight, and airdrop cargo and personnel.

● Calculate load weights for different aircraft compartments, using charts and computers.

● Confer with customers, supervisors, contractors, and other staff to exchange information and to resolve problems.

● Ensure all governmental regulations, company procedures, and safety and security requirements are followed.

JAN 2007– Dec 2011: WILSON AIRPORT ( SALAAM CARGO COMPANY) Cargo Handler

Duties and responsibilities

● Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in service standards.

● Inspect, validate against relevant documentation and count goods at every point of delivery, acceptance, breakdown and build-up ensuring that goods conform to relevant criteria and that they are dispatched / stored in accordance with standard work procedures and requirements.

● Perform manual and automated data input. Ensure data updates into relevant cargo systems are done accurately, are verified and completed within time standards.

● Liaise with government authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure the smooth movement of all cargo, courier and mail.

● Ensure at all times that the handling of all special cargo (dangerous goods, live animals, valuable goods etc.) fully complies with the current edition of the IATA manuals and are loaded in accordance with the same.

● Ensure that safety and security procedures are complied with at all times while handling cargo.

Jan 2003 - Dec 2006 MOMBASA CONTINENTAL HOTEL

FOOD SERVICE WORKER

Duties and responsibilities

● Sets up food service, kitchen, or salad area facilities, equipment and utensils, under detailed instruction, in accordance with specific area needs; checks food temperatures and/or prepares areas for daily operations; may operate cooking or bakery equipment as assigned.

● Conveys food and supplies from the main kitchen, bakery, and/or salad preparation area to the serving site either by carrying or by utilizing a motorized cart.

● Follows prescribed procedures in setting up hot and cold food lines; chooses proper utensils and sets steam line to appropriate temperature for menu items.

● Prepares or assists in the preparation of hot and cold meat and vegetable dishes, beverages, salads, sandwiches, pie fillings, simple bakery items, salad dressings, and/or other similar food items, as appropriate to the position

● ice areas with supplies such as coffee, food, tableware, and linens HOBBIES

● Travelling

● Reading

● Socializing

REFEREES

ANTONY MWANGI

SALAAM CARGOCOMPANY

TEL: +254-*********

FAITH WAMUYU

SUPERVISOR MOMBASA CONTINENTAL HOTEL

TEL: +254-********

Contact this candidate