Summary
Methodical healthcare administrative team member proficient in organizing surgeries according to insurance requirements, facility schedules and surgeon preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities.
Skills
Educating patients
Office workflow support
Coding expertise
Insurance pre-certifications
Data management
Organization
Reliable and trustworthy
Clerical
Decision-making
Team building
Work ethic
MS Office
Experience
11/2012 - Current
Surgery Scheduler, Piedmont Orthopedics by OrthoAtlanta, Fayetteville, GA
Responsible for scheduling surgical cases, diagnostic tests and follow up appointments for assigned physicians, consistent with patient needs, requests and physician preference.
Worked with operating facilities to schedule procedures on behalf of 3 providers.
Gathered current medical information and reviewed histories to gather details for surgeons.
Distributed treatment and procedural information to patients.
Managed patient check-in and check-out procedures and processed payments.
Conveyed information to patients about arrival times and preoperative procedures.
Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
05/2011 - 10/2012
Assistant Manager, The Limited, Jonesboro, GA
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
07/2007 - 01/2011
X-Ray Technologist, Metropolitan Orthopedics, Conyers, Ga
X-rayed patients, assisted doctor in back office, drawing up injections, taking out stitches, putting on as well as taking them off.
Scheduled all major joint replacement surgeries.
Answered all medical record request, and filed charts.
Utilized radiation safety measures and protection devices to guarantee safety of staff and patients.
Positioned imaging equipment and adjusted controls to set exposure time and distance.
Described and explained procedures to patients and observed patients during procedures to determine comfort levels.
Input data and commands into computer systems to adjust transmitters and receivers, specify scan sequences and photograph certain areas.
Education and Training
08/2021
AAPC Online Medical Coding and Billing Certifican, Medical Insurance Coding
AAPC, Online
05/2006
Certified X Ray Technician, Medical Radiologic Technology
The Academy of HealthCare Professions, Houston,Tx
06/2004
Associates, Business Administration
Central Texas College, Killen,TX
05/2001
Diploma
Wheeling Catholic Central Highschool, Wheeling, West Virginia
Personal Information
I welcome the opportunity to further discuss this portion with you. If you have any questions or would like to schedule an interview, please contact me by phone 304-***-**** or by Email at advcc2@r.postjobfree.com. I have attached my resume for, from you. Sincerely, Amber Jenkins Amber Jenkins
Amber Jenkins
1-304-***-**** • advcc2@r.postjobfree.com • Fairburn, GA 30213