Shanna Keith
Customer Service Superstar
Linda, CA 95901
advaa1@r.postjobfree.com
Health Field:
I have worked as a CNA as well as a Med Tech for over 14 years. Customer Service:
I have 2 years experience as a customer service manager in a very fast paced business. I also worked at JCP as a sales
associate. The company CURVES I worked at for 2 years as a health and fitness instructor. Food and Beverage:
I worked at Starbucks in California at stores through out the Sacramento area. If any stores were struggling with sales or
quality of time I was sent to that store to "fix things up." I also worked at one of the Top 5 Resteraunts in the Bay Area (The
Macaroni Grill) I was lead server for closing shift Monday thru Saturday. I was averaging 200-400 dollars a night just in
tips. Every Saturday There were wine Q&A classes that would come into my work to further our knowledge which was
optional to attend. I was the first one there ready to learn as much as I could. HIGHLIGHTS
excellent communication skills great organization skills Multi tasking self starter
completing tasks early promoting all sales/new items Authorized to work in the US for any employer
Work Experience
Customer Service Manager
WALMART - Woodland, WA
May 2012 to April 2014
See Text in Box*
Education
High school or equivalent
Skills
• Host/Hostess
• Restaurant Experience
• Serving Experience
• Sales
• Communication Skills
• Banquet Experience
• POS
• Catering
• Bartending
• Cooking
• Restaurant Management
• Food Safety
• Event Planning
• Microsoft Office
• Food Preparation
• Retail Sales
• Product demos
• Hospitality
• Customer service
• Presentation skills
• Organizational skills
• Theater
Certifications and Licenses
NAC License
Food Handler Certification