BARBARA J. HOHN-MURPHY
***** ********** ****. ****, ** 77450 970-***-****
**************@*****.***
I am an organized and accomplished professional with extensive and diverse experience in areas of customer service, management, hospitality fundamentals and public relations. I have an eye for detail. I am adept at finding solutions to satisfy changing schedules and shifting deadlines. I am disciplined, yet adaptable in active, fast-paced, demanding environments. I strive consistently for excellence in all facets of my job and inter-personal relationships with my subordinate teams and upper management. PROFESSIONAL EXPERIENCE
MAY 2013 –APRIL 2022
HOUSEKEEPING SUPERVISOR, TARGET HOSPITALITY, NORTH DAKOTA/TEXAS
• Responsible for daily operations of all housekeeping staff.
• Oversee growth, training, development and recommend promotion internally of all housekeepers.
• Responsible for housekeeper evaluations.
• Develop and implement Standard Operating Procedures and protocols for standardizing housekeeping tasks.
• Implement dynamic scheduling to maintain consistency with client needs.
• Oversee inventory of equipment and consumables critical to daily operations.
• Respond to emergency/after hour needs of client check in/check out.
• Quality Assurance/Quality Control oversight of all rooms and common areas of 350 client rooms and cabins
AUGUST 2012-MAY 2013
SUBSTITUTE BUS DRIVER, DELTA COUNTY SCHOOL DISTRICT, CEDAREDGE, CO.
• On Call Driver for Cedaredge Middle School, High School; Delta Middle School, High School.
FEBRUARY 2012 – AUGUST 2012
SHIFT LEAD, GOLIATH INDUSTRIES, GRAND JUNCTION, CO.
• Supervise daily operation of housekeeping, janitorial duties, and kitchen staff in North Dakota man camps.
JULY 2010 – FEBRUARY 2012
SALES, MESA LIQUORS, CEDAREDGE, CO.
• Operate cash register, ensure regulatory compliance, oversee inventory and stock.
• Oversee receipt of liquor shipments, complete daily reports, nightly deposits.
• Responsible for security of store.
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FEBRUARY 2008 – JUNE 2010
INVENTORY CONTROL MANAGER, HANSEN WEATHERPORT, DELTA, CO.
• Responsible for ordering and purchasing required materials for current and projected needs.
• Verify completeness of orders received and quality of product.
• Responsible for managing and maintaining required minimum material for stock.
• Manage and oversee the labeling and rotation of stock within the warehouse.
• Review vendor material costs and shipping to maintain steady flow of product at lowest expense available.
• Maintain communication with vendors regarding blanket orders, cost changes, and shifting material requirements.
• Organize spreadsheets, update catalogs, and ensure SDS sheets are current and compliant with regulations.
JANUARY 1993 – FEBRUARY 2008
OFFICE MANAGER, GRIZZLY CREEK LOG BUILDERS, ECKERT, CO.
• Responsible for initial sales contacts and quality communication with client from purchase to completion of order.
• Handle client inquiries, orders, issues, and logistics of delivery and setup.
• Order of material for production and for inventory maintenance.
• Log and track inventories; record and input expense and income data.
• Document and maintain accurate customer files for archival and easy audit reference.
• Generate a positive, professional attitude toward every customer. SKILLS
• Workplace Safety
• Effective Communication
• Positive attitude
• Leadership
• Mentoring
• Quality Assurance
• Team Building
• Customer Service
• Inventory Control
• Scheduling
• Regulatory Compliance
• Quality Control
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HIGHLIGHTS
I believe that 37 years of marriage and raising 4 strong sons gives me a unique perspective on relationships and time/task management! I am a proud Navy mom. I bring a positive attitude and ethic to the workplace. I am a firm believer in dedication and loyalty to any company I am with. I thoroughly enjoy working with the public and providing positive service that brings customers back. I don’t like to stand around! I believe that contributing to the success of a company happens through great work in attention to small details. I am confident working alone or in a team setting for extended hours. I strive to optimize my time and focus so that I may work to accomplish multiple tasks simultaneously. I believe in versatility in the workplace. I am able to adapt quickly to changing priorities and work venues when necessary.
I value the ability to see the big picture in a dynamic work environment, and when in supervisory roles, manage and direct staff in maximizing both time and tasks.