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Front Desk Associate

Philadelphia, PA
March 24, 2023

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Philadelphia, Pennsylvania, *****, US • 267-***-**** •

Maintains an efficient workflow and task delegation while balancing competing priorities. Motivated individual.



Professional development and student achievement are two of my greatest passions. Multitasking strength

Strategic planning

Verbal and written communication

Organizational abilities


Lesson planning

Social perceptiveness

Family involvement

Special needs students

Goal setting and implementation

Problem solving

Calm under pressure

Group instruction

Positive atmosphere promotion

CPR/First-aid certified

Active listening

Excellent classroom management

Student engagement

Behavioral/cognitive skills development

Effective listening

Student motivation

Criminal Justice - Associate of Applied Science - 2015 Kaplan Career Institute - Philadelphia, PA

High School - 2009

Imhotep Institute Charter High School - Philadelphia, PA Cashier/ Department Lead - August, 2022 to November, 2022 Grocery Outlet - Philadelphia, PA

Was in charge of inventory rotation and placement. Handled transactions through, cash, credit and debit. Explained to customers about the different products we had in stock. Assist customers with their shopping needs.

Let owner know when items were out of stock or when a customer wanted that item to be placed. Trained new staff members on register and in the department. Home Health Aide - January, 2022 to October, 2022

Family First Home Care - Philadelphia, PA

Helped clients with laundry, meal preparation, and other duties. Drove the client to and from doctor's appointments and other related errands. Kept track of my clients' progress and reported any necessary changes. Followed nutritional plans, which included purchasing ingredients from local stores to prepare optimal meals. Oversaw routine activities such as medication and personal hygiene to ensure safety. Maintained a clean and well-organized environment to promote client happiness and safety. Professional Summary



Work History

Line Cook - August, 2021 to October, 2021

Universal Studios Florida - Orlando, FL

Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe. Restocked all food items to ensure that the cooks had all of the ingredients they needed for service throughout the shift. Changed and sanitized all cutting boards, benches, and surfaces between tasks to avoid cross-contamination. Followed the restaurant stock management schedule to monitor product freshness and rotate out old products. Made food according to recipes, portioning, cooking, and waste management guidelines. Lead Infant Room Teacher - October, 2019 to October, 2020 Little Magic Moments Academy - Philadelphia, PA

Observed children's feeding schedules with bottles and solid foods, as well as the cleaning of the children's and learning environment after meals and diaper changes.

Promoted physical, academic, and social development by implementing a variety of classroom and outside activities. Maintained the confidentiality of children, family information, and staff at all times despite reporting suspected child abuse and neglect as required by law.

Collaborated with teaching staff to assess individual progress and make recommendations for appropriate learning strategies. Used play-based learning strategies, such as crafts and games, to provide a variety of learning opportunities. Taught students about basic concepts like shapes, numbers, and letters. Front Desk Associate - May, 2017 to January, 2019

Hill House at Chestnut Hill - Philadelphia, PA

Was in charge of keeping the front desk area clean and organized. Greeted guests politely and gave them room keys as well as information on amenities and policies. Alerted appropriate personnel to facility and room maintenance issues so that they could be addressed right away. Worked with housekeeping and maintenance staff to respond to guest requests and complaints. Explained details about the property, including restaurants, pool area, spa, and fitness center to acclimate patrons to the resort environment. Security Guard - May, 2015 to May, 2017

Imperial Events Security Services - Philadelphia, PA Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot. Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public. Kept track of employee activities and ensured that they complied with security regulations. Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report. Followed established procedures and policies, as well as posted instructions, which included enforcing company rules, policies, and regulations. Volunteer Teacher - January, 2009 to May, 2009

Wissahickon Boys & Girls Club (BGCPhila) - Philadelphia, PA Am in charge of the children and their daily activities. Learned about the different children and their needs. Helped children with disabilities do their tasks.

Changed children who were not potty trained or could not use the restroom. Worked with lead teachers on different activities for the day.

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