Carmelena Barber

Available/remote service

Chicago, IL 60619

adtupi@r.postjobfree.com

+1-872-***-****

I'm available to work remote customer service job from home as soon as possible I'm well-oriented very reliable and also I'm a person that gets along well with others I'll get the job done and complete at 100% with the customer satisfaction.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Bath & Body Works - Bloomington, IL

February 2018 to December 2020

Order items needed for the store check customers out took orders over the phone resolved issues with customers make sure store was stocked up with all the items, also opened up store in the morning hours.

• Managed customer accounts

• Conducted customer service surveys

• Greeted customers

• Resolved customer issues

• Handled reservations

• Assisted customers via live chat

• Responded to inquiries and issues

• Inventoried spreadsheets

• Operated the cash register

• Collected and documented orders

• Responsible for troubleshooting applications

• Processed loans

• Performed customer service surveys

• Assisted customers with a warm and professional attitude

• Performed data entry for customer information, orders and shipments

• Managed client records

• Provided policy and service information

• Set up client appointments

Education

College Degree in Criminology

High school diploma or GED

Skills

• Upselling

• Live Chat

• Sales

• Computer Operation

• Typing

• Technical Support

• Order Entry

• Cash Handling

• Phone Etiquette

• Cleaning Experience

• Computer Skills

• Microsoft Powerpoint

• Microsoft Excel

• Communication Skills

• Account Management

• Data Entry

• Telemarketing

• Research

• Merchandising

• Microsoft Office

• Food Preparation

• Administrative Experience

• English

• Commercial Cleaning

• Negotiation

• QuickBooks

• Retail Sales

• Analysis skills

• Microsoft Outlook

• Inside Sales

• Troubleshooting

• Salesforce

• Accounts Receivable

• Pricing

• EDI

• Customer Service

• Social media management

• Dispatching

• Payroll

• Purchasing

• Sales Management

• Project Management

• Cold Calling

• SAP

• Outside Sales

• Quality Assurance

• Accounting

• CRM Software

• Computer literacy

• Hospitality

• Warehouse experience

• Warehouse distribution

Certifications and Licenses

Food Handler Certification

Contact this candidate