Sherri Sirois-Kalm

**** ******* ****, *******, ** 55779 218-***-**** adtsgi@r.postjobfree.com

Education

·Fred Pryor Seminar – Dealing with difficult People

·1988 Excel Training – LSC Certificate received.

·1981 Duluth Business University Duluth, MN – General Business/Secretary Certificate received.

·1980 Hermantown High School. – Diploma received.

Skills & Abilities

OFFICE MANAGEMENT

Overseeing all procedures pertaining to supervising an office

Customer Service, assisting customers pricing, availability, shipping information, entering orders and purchase orders, misc. items

Locating items for customers, contacting vendors, pricing, quoting, ordering, data entry.

Windows 10 experience, MAPIC’s, Infor, SAP, ARIBA, Microsoft Office, Excel, Microsoft E-mail, Lotus Notes, VMware Horiz., One Note, Access, Calculator, Fax, and Scanning. Answering all phone calls and directing them to the location needed.

COMMUNICATION

·Worked with the many branch offices, supporting different facilities.

Experience

CUSTOMER SERVICE SUPPORT REPRESENTATIVE NOVEMBER 2016 TO PRESENT

·Applied Industrial Technologies

INSIDE SALE MANAGER/INSIDE SALES ASSISTANT MAY 1995 TO AUGUST 30,2016

·L&S Electric Inc.

INSIDE SALES ASSITANT/RECEPTIONIST 1985 TO 1993

·Reliance Electric Inc.

ORDER ENTRY POSITION 1981 TO 1985

·Harcourt Brace Jovanovich (HBJ)

RECEIPTIONIST 1976 TO 1981

Hermantown City Assessor’s Office.

Reference available upon request