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Customer Service Csr

Winter Park, FL
December 01, 2022

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Jasmine Murray

Superior Client Representative at your service!

Casselberry, FL 32730


Personable and dedicated Customer Service and Sales Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Work Experience

Licensed Insurance Agent

HpOne - Lake Mary, FL

April 2021 to Present

Use needs analysis consultative strategy to convert leads into sales. Maintaining client records and relationships with retention calls Meets company sales and performance goals

Licensed Insurance Agent


August 2020 to April 2021

Increased sales through consultative sales approach Analyzed customer needs and provided best options, upselling products and services. Customer Service Specialist

Williams-Sonoma - Remote, FL

March 2018 to August 2020

Upheld strict quality control policies and procedures during customer interactions. Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages. CSR/Roadside Assistance Agent

AAA Auto Club Group - Lake Mary, FL

January 2017 to March 2018

information into electronic systems.

De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Education

Professional License in 2-15 Life Health and Variable Annuities Fl


High School Diploma

Daytona State College - Daytona Beach, FL

April 2008


• Upselling

• Quality Control

• Insurance Sales

• Sales Management

• Typing

• Customer relationship management

Certifications and Licenses

Life & Health Insurance License

Nail Technician License

Esthetician License

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