Jasmine Murray
Superior Client Representative at your service!
Casselberry, FL 32730
adts3j@r.postjobfree.com
Personable and dedicated Customer Service and Sales Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Work Experience
Licensed Insurance Agent
HpOne - Lake Mary, FL
April 2021 to Present
Use needs analysis consultative strategy to convert leads into sales. Maintaining client records and relationships with retention calls Meets company sales and performance goals
Licensed Insurance Agent
Alorica
August 2020 to April 2021
Increased sales through consultative sales approach Analyzed customer needs and provided best options, upselling products and services. Customer Service Specialist
Williams-Sonoma - Remote, FL
March 2018 to August 2020
Upheld strict quality control policies and procedures during customer interactions. Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages. CSR/Roadside Assistance Agent
AAA Auto Club Group - Lake Mary, FL
January 2017 to March 2018
information into electronic systems.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Education
Professional License in 2-15 Life Health and Variable Annuities Fl
2013
High School Diploma
Daytona State College - Daytona Beach, FL
April 2008
Skills
• Upselling
• Quality Control
• Insurance Sales
• Sales Management
• Typing
• Customer relationship management
Certifications and Licenses
Life & Health Insurance License
Nail Technician License
Esthetician License