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Desktop Support Customer

Location:
Chennai, Tamil Nadu, India
Posted:
September 26, 2022

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Resume:

Karthick S

Chennai, Tamilnadu / adsqtt@r.postjobfree.com / 994*******

Summary

I intend to establish myself as Technical Engineer with an integrated business solution provider through a long time commitment, contributing to the company’s growth and in turn ensuring personal growth within the organization. I believe that my technical functional and communication skill will enable me in facing the challenging career. Skills

Customer Relations, Analytics and Troubleshooting, Technical Support, Time management, Organizational skills, System Administration, Installation

Experience

Cosmogenic IT Solutions Pvt Ltd

Project Engineer, Chennai, Tamilnadu

03/2020 - Present

Location: WorldBank Chennai ( Completed 1 years onsite role as IMS support Engineer ) Maintained communication networks, Monitored network performance, and resolved any technical issues. Installed and configured network devices, including routers, modems, hubs, switches, Wireless AP's & WLAN architechture.

Increased reliability of networks by 10% and was awarded Employee of the Month twice. Collaborated with colleagues on the improvement of network infrastructure in order to increase quality, reliability, effectivity, and reduce expenses.

Created detailed documentation on all systems to help IT team understand them. Manage physical and virtual server infrastructure including patches, upgrades and server builds and installs Pingblue Technologies Pvt ltd

Customer Support Engineer, Chennai, Tamilnadu

08/2018 - 04/2019

Savtvat Infosol Pvt Ltd

Desktop Support Technician, Chennai, Tamilnadu

02/2016 - 05/2018

Install, upgrade, support, and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.

Proficient in actively updating, maintaining and monitoring all aspects of computer networks. Fault finding & trouble shooting of Monitor, SMPS, Mother Board. Created user accounts & groups in Active Directory AD Participate in on-call rotation to provide 24 X 7 production support Experience and sound working knowledge of the following areas: Windows Server administration including Active Directory and the use of Group Policies Backup/recovery technologies; TCP/IP, routing, switching, DHCP and DNS, Cisco IP Telephony

Nokia Solutions & Networks India Pvt Ltd

Assembly Technician, Chennai, Tamilnadu

09/2012 - 08/2015

Operating Systems & Software's

Windows 7/8.1/10

MS Office

Windows Server 2012

Zoho Invoice Tool

Cisco Packet Tracer

Education

Diploma In ECE

Sri Sairam Polytechnic Collage, Chennai, Tamil Nadu 04/2012

SSLC

The Madras Seva Sadan Higher Secondary School, Chennai, Tamil Nadu 04/2009

Interests

Udemy security courses.

Malware analysis techniques.

Ethical hacking

Languages

English, Tamil, Hindi

Certifications

Fortinet NSE1 & NSE2

Commscope Infrastructure (Cabling For PoE)

Commscope Infrastructure (Fiber to the permises)

09/2015, Network+ Certification, CompTIA IT Certifications. Profile

Father Name : Mr. K. Srinivasan

Martial Status : Single

Residential Address: No:65, Ambal Nagar 1st Street, West Tambaram, Chennai-600045 DOB : 1st Nov 1993

Nationality : Indian

Contact /Email: adsqtt@r.postjobfree.com/ 994******* Declaration

I consider myself familiar with my field. I am also confident of my ability to work in a team or to lead a team. I hereby declare that the information furnished above is true to the best of my knowledge & belief.

(KARTHIK S)



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