Tiffany L. Roberts

**** ***** *** ******, **

803-***-****

adsqqh@r.postjobfree.com

Ability Summary

Front and Back of House Operations

Safety/Sanitation/Quality Controls

Guest Service Excellence

Payroll & PL Management

Scheduling

Proficient in 10-key

Employment History

Assistant Manager

Burger King July 1997-Present

Train workers in food preparation, and in service, sanitation, and safety procedures

Perform various financial activities, such as cash handling, deposit preparation, and payroll.

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Clerical/Cash Office

Target October 1993-June 1997

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Assist customers by providing information and resolving their complaints.

Cashier

Burger King January 1987-August 1988

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Greet customers entering establishments.

Education

Limestone College August 1988-May 1991

Sumter High School 1985-1988

Certification

Serv Safe Certified

Shift Management

References Available on Request

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