Customers service, housekeeper, retail sales cashier, independent work
Resume:
Nicole Smith
Outgoing, fun,loving, smiling, team player bubbly personality
Phoenix, AZ 85022
*****************@*****.***
I've worked in retail since I was 16, but I have also been a housekeeper, appointment setter, hourly supervisor, depaetment manager, inventory specialist, personal shopper, claims associate and an hourly zone merchandise supervisor (hourly assistant manager) Authorized to work in the US for any employer
Work Experience
Cashier
Tuesday Morning - Phoenix, AZ
January 2022 to April 2022
1. Cashier
2. Customer returns
3. Put away merchandise from returns and merchandise customers didn't want 4. Zoned store
5. Kept counters sanitized
6. Cleaned restrooms
7. Took trash out from all trash cans
8. Sweeping and Mopping
9. Signed customer's up for rewards program
10. Stocked shelves
11. Made sure all merchandise was priced.
12. Helped with moving merchandise to make room for new merchandise. Caregiver
Private party/home owner. - Phoenix, AZ
December 2020 to March 2021
Helped my mother in law take care of father in law who had stage 4 lung cancer Made beds
Bathed him
Cooked breakfast,lunch an dinner
Have him meds
Maid/Housekeeping Cleaner owner
Fabulously Clean House Cleaning Services - Phoenix, AZ June 2020 to January 2021
1. Cleaned kitchens
2. Bathroom
3. Vacuuming
4. Sweeping and Mopping
5. Wiped down walls and base boards
6. Cleaned windows inside and out
7. Laundry (if asked)
8. Took out trash
Merchandiser
TNG Retail Services - Phoenix, AZ
February 2020 to June 2020
Would provide service to several grocery stores and retail stores by merchandising magazines and books. Would fill clip strips in various areas around the stores, Would set PODS and fill them with different types of merchandise. Would take several surveys at end of each visit to ensure the tasks were complete. Would keep track of time and mileage for each day I was scheduled to work Maid/Housekeeping Cleaner
Fabulously Sparkling Clean Cleaning Services - Phoenix, AZ September 2019 to January 2020
1. Cleaned customers homes
2. Laundry
3. Windows
4. Dishes
5. Vacuuming and Mopping
6. Dusting
7. Walls and Base Boards
Housekeeper, Maid
Eco Mama Green Clean - Phoenix, AZ
August 2019 to September 2019
Would team up with a co worker an go clean clients homes
• Provided friendly service to clients
• Cleaned windows
• Took out trash
• Washed dishes
• Disinfected (area or item rooms bathrooms counters equipment)
• In charge of cleaning bedrooms, restrooms, hallways, stairwells and kitchen Cashier/Customer Service
Ace Hardware - Phoenix, AZ
June 2018 to June 2019
1. Fast and friendly checkout
2. Provided services like mixing up paint and cutting keys 3. Answered phones
4. Counted down all registers at end of shift
5. Stocked all merchandise around registers
6. Process customer returns
7. Postal mail clerk
Replenishment Associate
Michaels Arts and Supplies - Phoenix, AZ
March 2018 to July 2018
1. Unload trucks
2. Stocked Shelves with new freight
3. Work backstock to sales floor
4. Provided Friendly, helpful,and caring customer service both on the salesfloor and answering phone calls.
5. Provided fast and friendly check out
6. Remerchandised end caps, set POD/MODS
7. Inventory control, kept unhands of Inventory as correct as possible General Merchandise Supervisor
Walmart - Phoenix, AZ
April 2004 to February 2018
1. Cake decorator
2. Bakery Associate
3. Deli Associate
4. Inventory control specialist
5. Claims/receiving
6. Inventory control specialist supervisor
7. Zone supervisor backroom
8. Zone merchandise supervisor homeliness/grocery
9. General merchandise supervisor
10. Merchandise supervisor
11. Pod /mod setter
12. cashier
Education
GED
Skills
• Customer service (10+ years)
• Pricing (10+ years)
• Merchandising (10+ years)
• Planograms (10+ years)
• Gardening
• Sales
• Retail Sales (10+ years)
• Inventory Control (10+ years)
• Retail Management
• Freight Experience
• Assistant Manager Experience
• Supervising Experience
• Cash Handling
• Cake Decorating
• Residential Cleaning
• POS
• Time Management
• Cashiering
• Communication skills
• English
• Laundry
• Management
Assessments
Customer focus & orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Customer focus & orientation — Familiar
May 2021
Responding to customer situations with sensitivity Full results: Familiar
Retail customer service — Familiar
May 2021
Comprehending and responding to retail customer needs Full results: Familiar
Customer service — Familiar
June 2021
Identifying and resolving common customer issues
Full results: Familiar
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