Nicole T. Jones
Bronx, NY 10454
************@*****.***
OBJECTIVE Seeking a position as a clerical assistant utilizing my full range of skills and experience
TECHNICAL SKILLS WPM 25, Microsoft Word, Excel, Access, Powerpoint, Team Leadership, Knowledge of office management systems and procedures
CORE COMPETENCIES Organizational and planning skills, Writing, Communication skills, Information management, Attention to detail, Problem solving, Adaptability, Multitasking, Reliability
EXPERIENCE
1.MACYS- Assistant Manager (2005-2011)
●Provided training resources in POS
●Product knowledge, guest service
●Recruited, hired, and retained a quality core staff
●Managed inventory control and met inventory goals
●Develop ideas or plan for merchandise display
●Coached and trained team to achieve maximum results
●Enforced company cash handling policies and procedures, and other loss prevention policies.
2. BEST BUY- Loss Prevention (2008-2011)
● Provided a defense against retail theft both internally and externally
●Performed random searches and investigated suspicious behavior within the company
●Provided daily reports with management using microsoft office and excel
●Monitored CCTV camera network to eliminate loss of merchandise
●Implemented policies and regulations filing incident reports when necessary
●Resolving internal issues and organized workstations
3. NYSC- Housekeeper (2011-2015)
●Polish equipment, clean electrical machines
●Clean bathroom and showers in locker room
●Vacuuming and mopping
●Countertop, appliance and grout cleaning
●Carpet cleaning and wood floor polishing
●Window treatment cleaning
●Clothes, laundering and ironing
●Office tidying and organizing
●Silver polishing
●Created checklist for daily stocking
●Requisition supplies from stockroom
4. CURE URGENT CARE-Clerical Assistant (2014-2017)
●Provide clerical support to the administration department
●Manage incoming calls
●Process incoming/outgoing mail
●Handle request for information
●Prepare departmental correspondence and documents
●Schedule meetings and appointments
●Maintain and update database
●Collate and present information
●Purchase office supplies
●Liaise with other departments
EDUCATION
1.North Rockland High School, Thiells NY-Diploma 2008
2.Kingsborough CC, Brooklyn NY-2011
AWARDS
●Employee of the month for perfect attendance/reliability (Macys 2007-2011)
●CSI (Customer Service) Awards (Best Buy 2009-2011)
REFERENCES
*.*************@*****.***
2.Daryl Kalenburg 201-***-****
3.Tony Willis 347-***-****