I am currently attending college and working on my bachelor’s degree in finance and marketing at the University of Louisville. I have over 20 years of work experience. I have good computer skills, great customer service skills and an excellent team player.
Jefferson County High School
High school diploma
Graduated December 2001
Jefferson County Community College and Technical College Associate degree in Arts
University of Louisville
Bachelor’s degree in Marketing and Finance
Minor in Economics
June 2022- Present
Advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises. Advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units. Negotiating leases and collecting security deposit. Collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action. Resolving resident complaints, enforcing rules of occupancy, and inspecting vacant units. Planning and Scheduling apartment turnovers. Enforces occupancy policies and procedures by confronting violators. Prepares reports by collecting, analyzing, and summarizing data and trends. Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Ball Homes (rm Lexington & Glasford Square townhomes) Assistant Property Manager
March 2022-June 2022
Working close and assisting leasing manager with following up on prospective residents. Process rental applications and submit applications to property manager for approval. Investigating and resolving resident concerns and conflicts. Assisting property manager in supervision of leasing agents, maintenance staff, and scheduling vendors. Walk vacant units prior to move-ins, move-outs and perform monthly property inspections. Creating and posting ads on social media. Submit weekly and monthly traffic reports. Complete move-in, move-out forms, and renewal assignments. Help create a marketing plan related to activities through daily, weekly, and monthly reports. Organize and manage property events. Comply with fair housing policies and procedures.
Ball Homes (rmLexington & Glasford Square townhomes) Leasing Manager of Muilt-Site properties
Nov. 2021-March 2022
Ensure proper customer service and occupancy of rental units. Help potential prospects by scheduling and giving tours of the properties. Going over marketing performance and lead follow-ups. Overseeing all necessary paperwork such as processing applications, drafting, signing detailed lease agreements and lease renewals. Doing move-in and move-out inspections, handling maintenance request and collecting rents and deposits. Communicate effectively with vendors, maintenance, assistant property manager, and property manager. Hertz
May 2021-Nov. 2021
Assist customers in finding the right rental car. Growing sales utilizing business- to-business sales tactics. Upholding company standards by ensuring cars are presentable to customers. Clean and service facilities/vehicles to ensure customer satisfaction. Plan daily workflow and duties of inventory. Ensure inventory is ready for daily customers, corporate and insurance accounts. Town Place Suits Hotel
Front desk/Night Auditor
Check in guests, answer phones, and take reservations. Respond to guest complaints, requests, and emergencies. Process invoices, post checks to vendors and distribute employee checks. Reconcile accounts and balance the cash drawer and log receipts. Investigate and resolve out-of-balance accounts. Keep accurate financial records and ledgers. Help prepare for forecasts and audits. Econo Lodge Hotel
Front desk/Night Auditor
June 2019-Oct. 2020
Check-in guest arriving at night and help guests with their requests. Process paperwork and reconciles all balance accounts leftover from the day shift. Check all reservation and billing receipts for currently registered guests. Resolves room status and rate discrepancies.
Medical equipment specialist
April 2015 – Oct. 2018
Pick up and clean hospital equipment as well as delivering hospital equipment when needed. Order, deliver and pick up oxygen cylinders for respiratory therapy department. Order, deliver and pick up specialty beds when needed. Troubleshoot hospital equipment and specialty beds if needed. Scan hospital equipment into inventory keep count of hospital equipment as well as rental equipment and rental beds throughout the hospital. Giving and providing daily reports to management and staff.