Resume

Sign in

Medical Billing Authorization Specialist

Location:
Charlotte, NC
Posted:
July 02, 2022

Contact this candidate

Resume:

Annette E. Orr

**** ******** **.

Charlotte NC **213

adrlr0@r.postjobfree.com

704-***-****

Medical Billing and Coding Specialist

Detailed, Accurate & Professional Results

Talented Medical Billing and Coding Professional, with customer service and legal experience seeking to administer high quality medical billing and coding oriented solutions within the medical industry. Seeking an organization offering a challenging environment with the opportunity to apply and enhance existing skills.

CORE COMPETENCIES & TALENTS

Billing and Coding Compliant

Ability to retrieve vital statistics from patients

Familiarity with the Health Insurance Portability and Accountability Act (HIPAA)

Extremely detailed oriented and excellent organizational and communication skills

Maintained customer database files for customers

HIV training

Epic training

PROFESSIONAL EXPERIENCE

Self- Pay Collections- Atrium Health

October 2019-present

Answering calls from patients

Taking payments for accounts

Updating accounts when needed

Customer Care Specialist- Concentrix

April 2019- August 2019

Taking inbound calls to provide GPS directions

Transferring calls when appropriate

Updating accounts when appropriate

Customer Service Representative- Conduent

October 2018- 03/05/2019

Taking phone calls from members

Doing refills for medication

Checking benefits for members

Benefit Verification Specialist- Lash Group

October 2017- February 2018(Temporary assignment)

Completed benefit verifications for patients

Updated copay documentation when needed

Communicated with Insurance companies to receive updated insurance information

Documented in system eligibility status changes

Data Intake Specialist – Lash Group

June 2018- August 2018

Viewing documents that have been scanned in from doctor’s offices

Indexing documents into proper patients file

Creating files for patients that do not yet have a file to get needed assistance with medication

Customer Service Representative- Conduent

August 2017- September 2017

Taking inbound calls from customers about cell phone accounts

Changing customers cell phone plans to help save them money

Canceling phone lines when customers request to cancel

Customer Service Representative- AARP- Optum RX Mail order

February 2017-July 2017

Taking calls from members wanting to join AARP

Updating customer accounts, renewing memberships

Taking calls from members needing prescription refills

Sending communications to doctors for prescription renewals

Updating customer accounts when needed

Telemarketing Associate, Bargain Hunters, Charlotte NC

March 2015-June 2015

Working for Non-Profit organization

Seeking potential donations

Maintains accurate records of donor information

Prior Authorization Specialist, Aerotek, Charlotte NC December 2014-February 2015(Temporary assignment)

Faxed information to provider’s office

Called insurance companies to verify prior authorization status

Communicated with provider’s office to verify services needed

Updated accounts in Access One Live database

Telemarketing Associate, Bargain Hunters, Charlotte NC

April 2014- October2014

Working for Non-Profit organization

Seeking potential donations

Maintains accurate records of donor information

Prior Authorization Specialist, Aerotek, Charlotte NC November 2013-February 2014

Faxed information to provider’s office

Called insurance companies to verify prior authorization status

Communicated with provider’s office to verify services needed

Updated accounts in Access One Live database

Southeastern Institute - Charlotte, NC February 2013

Medical Billing and Coding Diploma

Central Piedmont Community College- Charlotte May 2009

Applied Associates Degree in Paralegal Technology

CERTIFICATIONS

First Aid and CPR Certified, June 2014

Notary Public, Commission expires March 23, 2023



Contact this candidate