Data Entry Customer Service

Echo Watson

*** * ******* *********, ** ***** 940-***-**** **********@*****.***

Summary

As a highly motivated, flexible, and positive professional - I am seeking to leverage background, work experience and expand my general skillset. Eager to secure a position where there is potential for growth, I can utilize my workspace from home which includes hardwired, high-speed internet and the ability to apply my customer service experience, communicating, assisting, and building long-lasting relationships with customers at Systems & Methods, Inc. (SMI) Also having the opportunity to contribute some of my knowledge I gained throughout the few years I attended Midwestern State University for Business Administration would be a bonus.

Education

01/2014 - 01/2017 MIDWESTERN STATE UNIVERSITY

Business Administration

·48 Advanced Hours

Accounting Major BBA – 24 hours

Accounting Upper Institutional- 12 hours

·24 BBA Professional Core Hours

Awards and Achievements

·Completed Intro to Computing course.

·TestDome Certificate for Customer Service.

·Passed LinkedIn Skill Assessment – Microsoft Word and Excel.

·Membership in the National Society of Collegiate Scholars (NSCS).

·President's Honor Roll. (4.0 GPA) (Fall 2014)

·Madera- Baggett Accounting Scholarship. (Fall 2015 & Spring 2016)

·Nominated for BBB/LJR Ethics Scholarship. (Spring 2017)

·International Scholar Laureate Program Nominee

·Eligible by Midwestern State University for recognition in Who's Who Among American Colleges and Universities

Skills and Abilities

·Proficiency in Microsoft Office, Word, Excel, and PowerPoint

·Critical thinking and problem-solving

·Google Drive

·Time management and multitasking

·Type 50+ Words per minute

·Data entry

·Active listening

·Communication in a professional demeanor through email, phone, and social media

·Work independently and as a team member

Attention to detail and organize

Experience

CHILD CARE PROVIDER 06/2011 - 03/2022

Delivered in-home childcare as a positive role model in which I provided a safe and stimulating environment for various families as needed.

·Created and maintained daily records of children's individual activities, behaviors, and snacks while communicating openly with parents.

·Ability to maintain composure and patience in a fast-paced environment under pressure or in stressful situations.

·Flexible and client oriented as I implemented a policy for late pick ups in the event parents needed this option.

DELIVERY/SALES KEENO’S 06/2014 - 08/2015

Sold and delivered products to existing customers and businesses. I also generated and expanded my clientele through effective selling techniques and did so in a professional yet timely manner.

·In depth knowledge of each product.

·Results-oriented by increasing sales volume first day in the field.

·Communicated with existing and potential customers.

·Scheduled appointments and daily routes.

·Promoted products.

·Collected payments and kept records of on hand inventory as well as store inventory.

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