Freelance Writer Water District

Stephen C. Crate

* ****** ******

Waterville, ME 04901

Phone:207-***-****

Email:************@*****.***

Qualification Summary

Forensic Vocational Expert Analysis and research for OWCP, SSA, LTD, STD, WC and related disability benefit systems project management.

Competent consulting professional with over 35 years’ experience in private and public sector employment in project management, human, services and systems analysis.

Master’s Degree in Public Administration, Bachelors in Rehabilitation Psychology.

Professional Education and Training

University of Maine - Farmington, ME - BA Rehabilitation-Psychology 1980

University of Wisconsin-Stout – Certificate in Vocational Evaluation 1983

Thomas College 1989- 1991 Waterville, ME-Business Administration Studies

University of Maine 2004 Orono, ME - Masters in Public Administration and Public Policy

University of Notre Dame, South Bend, ID. Certificate in Non-profit fundraising and management.

Community Involvement, Achievements and Honors

Pi Alpha Alpha National Honor Society for Public Affairs and Administration

President of Maine Chapter of the American Society of Public Administration

2004-2005

Local Elected Official, Waterville City Council, Board of Education and Kennebec Water District Board 1994-2007

Chair - Waterville Comprehensive Plan Development Committee/ plan ratified 9/1997

Past Director - Waterville Chamber of Commerce - Chair Government Relations

Past President National Rehabilitation Association Private Sector Division (NASPPR) 1995

Presentations, Publications and Consulting

Co-authored “I Lost My Job, Now What Do I Do”, A booklet for injured workers about how to deal with the Workers Compensation system. Published nationally by Southern

Georgia Press in Athens, Georgia 1990. Reprinted February 2008

Presentation at the National Rehabilitation Conference in Atlanta October 30, 1993 Titled: “Legal Concerns of Rehabilitation Practice”.

Presentation at the National Rehabilitation Conference in St. Louis Missouri October 20,

1994, Titled: “The Future Opportunities in Rehabilitation”.

Invited as a participant to a National Forum of Private Rehabilitation Providers (July 1994

Washington DC) with SSA Administration and the NASI to discuss vocational rehabilitation services to SSI & SSDI recipients. Ticket to Work and other work incentives resulted.

Freelance Writer - Allied Feature Syndicate. The Changing Workplace – a monthly column about managing individuals with disabilities in the workplace, how to accommodate under the ADA and related diversity topics.

University of Maine Master of Public Administration Major Research Project - Employability Considerations for Individuals with Psychiatric Disabilities: A qualitative study of the state/federal vocational rehabilitation process describing and comparing current psychiatric employment rehabilitation theories with traditional employability and vocational development models.

Adjunct Instructor – Thomas College, Kennebec Valley Community College and UMA -

Political Science, Introduction to Psychology, Introduction to Sociology and Vocational

Aspects of Disability for MHRT/c.

Training Consultant to staff at the Maine Department of Health and Human Services on vocational assessment and job development with Aspire participants, managers and supervisors.

Completed an analysis project of the Certified Public Manager training program for State

Government Managers with the Office of Professional Development at the University of

Maine at Augusta.

Professional Experience

Stephen C. Crate, September 1987– Present

8 Norman St., Waterville, Maine 04901 207-***-****

Human Service Consultant, Vocational Expert, Vocational Rehabilitation Specialist

Provide rehabilitation consulting services to facilitate successful return to suitable work of disabled or injured employees who believe they are unable to work and require motivation, technical knowhow and encouragement to overcome the barriers keeping them from working.

Provide forensic employability analysis to assist in the determination of disability benefit eligibility and long term vocational potential in claims, administrative and civil settings.

Provide care/case management services to facilitate recovery and return to work in workers compensation, STD, LTD and related disability benefit systems.

Assess training needs for individuals and/or groups, develop, deliver and/or facilitate identified training to increase skill set, production, satisfaction and focus of employee(s).

Provide professional services as requested in mental health services, vocational evaluation services, spiritual care coordination and related project management or consulting.

AOS 92 December 2017 - Present

25 Messalonskee Ave, Waterville, Me 04901 207-***-****

Substitute Teacher

Provide supervision and direction to students as directed by the primary teacher.

Listed for Waterville and Winslow Junior and Senior High schools as needed.

T-Mobile October 2015 – November 2017

133 First Park, Oakland, Maine

Customer Service Representative

Answer phone calls and assist customers in resolving account concerns

Operate a computer accessing various data bases and other information to assess the account concern, document call and provide solutions.

Take payments and make payment arrangements as directed by company policy

Occasionally serve in other customer services departments such as the Social Media dept

Motivational Services, INC, June 2013 - April 2014

P.O. Box 229, Augusta, Maine 04330. 207-***-****

CIS Clinical Supervisor Community Integration Services

Supervisor in a community integration service promoting health, wellness, rehabilitation, recovery and self-management of a individuals with severe and persistant mental health challenges.

Facilitate the individual and the practitioner plan, coordinate, monitor, adjust, and advocate for services and supports (residential, vocational, hospital, spiritual, etc) directed toward the achievement of the individual's personal goals for balanced community living.

Aetna Life Insurance Company November 12, 2010 – January 8, 2013

175 Running Hill Road, South Portland, Maine 04102 207-***-****

Vocational Rehabilitation Consultant Disability Management Services

Provide consultation to Disability Benefits Managers regarding labor market conditions in order to facilitate sound Test Change Decisions.

Paperless job, all files including medical and related demographic information accessed via secure business class internet connection. All reports filed electronically, no hard files maintained at home.

Data Mine STD and LTD open cases for appropriate Vocational Rehabilitation intervention that may result in a return to work for the claimant

Participate in Claims triage to provide vocational expert information for sound claims decisions

State of Maine, Department of Labor January 2001 – November 2010

SHS 54, Augusta, Maine 04333-0054 207-***-****

Vocational Rehabilitation Counselor, BRS, DVR January 2001- January 2004 and July

2007 – November 2010

Provide professional rehabilitation counseling and case management services to individuals with disabilities.

Complete and monitor individualized comprehensive assessment, and plan for employment for individuals with severe disabilities identifying necessary services including counseling and guidance, physical and mental restoration, training and/or job development.

Manage a case load budget

Chaired the Counselor Advisory Committee which collected feedback from front line

counselors and presented to management for general organizational communication purposes.

Management Analyst/Office Manager, Division of Administrative Hearings June 2004 –

July 2007

Transferred to this position to gain supervisory experience in state government.

Supervise legal and administrative staff of 7.

Provide office management, budget monitoring and overall facilities monitoring for agency division.

Project Director of computer software (ProLaw) upgrade and migration of data from

Sybase to SQL, and participated with OIP as the first division to move to the

Enterprise Platform.

Participant in the MDOL agency Lean Government initiative, trained as a Continuous

Improvement Practitioner.

Provided management analysis function to Chief Administrative Hearing Officer related to MDOL/Oracle database, ProLaw data base and other UI information services as needed. Scheduled hearings and provided assistance to parties regarding the hearing process.

Management Analyst, Office of Administrative Services January 2004 – June 2004

Transferred to this position to gain experience related to educational and career goals.

Gathered and analyzed of accounting data, summarizing of findings, and recommendations for changes in formulas or other use of funds.

Monitored the output from the internal cost accounting system subject to review for conformance to standard and state accounting principles.

Completed MDOL revenue projections for all Divisions and advised State Treasurer’s

Office of need for funds to meet cash flow obligations.

Completed an audit of the GA17 formulas to test data accuracy for federal reporting.

Trained in data warehouse query, Contract management, and other data base programs in order to gain access to data bases for collection of data.

The Alfond Youth Center December 1999 - January 2001

126 North Street, Waterville, Maine 04901 207-***-****

Director of Youth Development and Volunteer Coordination

Served on YMCA Board of Directors for 10 years prior to hire.

Participated in and initiated/supported merger between Waterville Area YMCA and the Waterville Boys and Girls Club.

Hired as part of senior management team when the building opened to direct youth and volunteer programs.

Completed a systems analysis for volunteer program management including creating a data flow chart and access database of volunteers by skill and availability.

Developed and facilitated strategic plan for volunteer development.

Worked with corporate donors developing programs and community service projects. I represented the agency at the local Rotary Club.

Employee Development Corporation of New England June 1985 – December 1999

180 Main St., Waterville, Maine 04901

Founder/President/CEO – Principal Consultant and majority owner of Company

Started as single consultant. Developed new business over first year that warranted company formation and incorporation in April of 1986.

Management responsibility for human resources, research, purchase and installation of computer information systems, both hardware and software, marketing, facilities management and operations.

Supervised clinical field staff and administrative staff

Negotiated all professional service agreements for legal, insurance benefits, workers compensation and maintenance.

Created marketing niche providing claims management, forensic evaluation and vocational rehabilitation services in Workers Compensation, LTD, STD, SSA, USDOL and related disability compensation industries.

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