Operations Manager Accounts Payable
Resume:
Elizabeth A. Bledsoe
Kingsport, TN. 37664
*****************@***.***
PROFESSIONAL EXPERIENCE
Business Operations Manager–Ridgefields 2320 Pendragon Rd. Kingsport TN. 37660
Supervisor: Steve Moore 828-***-****
3-1-2011/ Present
Quick books Payroll for 8 different entities
Billing using Jonas Program
Manually apply payments and keep track of members that are not on automatic draft
Inventory and keep track of all items sales in Pro Shop (Shirts, golf balls, golf clubs, hats, beer, bar sales etc.)
Order for 3 entities (toilet supplies, cleaning supplies, soft drinks etc.)
Answer phones, review and distribute all incoming correspondence
Read and answer all emails
Prepare and send out weekly Newsletter
Work with members that have missed payments, work with collection agency
Manage and coordinate all events (weddings, receptions, New Year’s party, etc.
Inventory, manage and order any food sales in restaurant
Manage Accounts Payable for Restaurant and Pro Shop
Organize and Balance all money that comes through all 8 entities
Make deposits for 3 entities at 3 different banks
Calculate and submit payment for Sales Tax (Liquor and item sales)
Accountant – Goldstar Fitness, 2008 American Way, Kingsport, TN 37660
Supervisor: Linda Winstead 423-***-****
Began in July of 2001- March 2011
Answer incoming phone calls dealing with public questions and concerns
Review and distribute all incoming correspondence
Arranging or canceling appointments for different fitness activities
Evaluating the status of members and determining an appropriate training plan suitable for their health.
Accept payments, renew membership contracts and give written receipts
Entering credit payment information into computer system
Create and update member information in database
Providing tours of facility to potential members
Answer questions in reference to contractual obligations of members
Consult with members in reference to their payment history
Consult with members on the collection process for missed payments
Responsible for collections for checking and credit card accounts for five business locations
Maintain daily log of phone calls and tours
Responsible for contacting members in reference to delinquent accounts
Relay information on delinquent accounts to collection agency
Track and log hours of specific members for the Employee Reimbursement Program
Responsible for financial data of five business locations
Provide relief for managers at each location
Call Taker– Quality Transportation Systems, Inc, P.O. Box 5159, Kingsport, TN
Supervisor: John Grigsby
Position held from 1999 through 2001
Answer incoming calls and direct to appropriate destination
Arrange transportation for individuals medical and mental health appointments
Evaluate information obtained and determine if medical emergency
Listen to consumer complaints and make efforts to resolve issues
Education
Attended Dobyns- Bennett High School, Kingsport, TN 1985-1988 and received G.E.D. in 1984
Northeast State Technical Community College, in 2002 Graduated with Associates Degree in General Studies.
References
Steve Moore
139 Bob Walker Rd
Jonesborough, Tn. 37660
Linda Winstead
301 Seal Rd
Rogersville, TN. 37657
Carl Cox
4260 Fort Henry Dr.
Kingsport, TN. 37663
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