Tameka M. Slaughter

adqsd8@r.postjobfree.com

209-***-****

PROFESSIONAL SUMMARY

To obtain a position that will allow growth and the opportunity to utilize all of my skills and master my experience in customer care.

TECHNICAL EXPERIENCE

Software/Databases: MS Word, Excel, Outlook, Salesforce, Kronos, Microsoft Teams, MediSOFT, & Various others

Others: Data Entry, CPT-4, ICD-9-CM, HCPCS, Electronic Health Records, Knowledge of Insurance Carriers, including HMOs, PPOs, managed care and government programs, Appointment Scheduling, Insurance Authorization and Pre-Certification, Verifying Patient Eligibility, Data Entry, In-Office Collection, Insurance Reimbursement, Medical Terminology, Familiar with Medical Legal and Ethical Issues, as Related to Medical Practices and Health Information, Typing:55 wpm, 10 Key by Touch: 12,000kspm

PROFESSIONAL EXPERIENCE

RELATIVE CAREGIVER, Modesto, CA Nov 2020 – Sept 2021

Caregiver

●Assist With daily living activities

●Medication distribution

●Transport to appointments and medical treatment

AGREEYA, Folsom, CA Sep 2020 – Oct 2020

Customer Service Representative

●Explanation of benefits

●Prior authorization request processing

●Benefits verification

●Claim processing

FANEUIL, Sacramento, CA Sep 2018 – Feb 2019

Service Center Representative

●Data entry, Customer Service, Application processing for insurance program eligibility, Completion of enrollment process, Keeping case updated with accurate information, Address inquiries regarding plans network details, billing concerns, monthly premiums, co-pays, deductibles & correspondence, Work with various departments, Insurance Carriers, County Human Assistance in consumers local area, and Educate consumer on how to independently utilize website.

ADVANCE CALL CENTER TECHNOLOGIES, North Highlands, CA Nov 2016 – May 2018

Mortgage Loan Specialist

●Data entry, Customer Service, Process credit evaluation for HAMP eligibility, Mortgage payment processing, Address billing concerns, monthly statements, correspondence inquiries, Work with various departments, vendors, Asset Manager and Educate consumers on how to independently utilize the website.

SACRAMENTO I.H.S.S, Sacramento, CA Sep 2012 – Jul 2017

Caregiver

●Assists with daily living activities.

●Manage patient schedules, ensure all doctor’s appointments are kept, Perform light housekeeping duties, meal preparation, Administer medications following doctor’s instructions, Help patient complete prescribed therapy, exercise routines, Remove safety hazards and report issues to management and/or family.

CORAM HEALTHCARE, Rancho Cordova, CA Aug 2012 – Aug 2012

Medical Billing & Coding Extern

●Data entry, pull Advance Beneficiary Notices, DIFs, Physician Orders, Accept of Benefits, Proof of Delivery and Medicaid authorizations, collections, charting patient accounts, adjustments, reinstatements, billing, reviewing and updating denied claims to re-bill.

SAC OCCUPATIONAL MEDICAL GROUP, Sacramento, CA Jul 2012 – Jul 2012

Medical Billing & Coding Extern

●Input charges, apply payments to customer’s accounts, create batches, create and mail out collection letters, pull patient charts and verify evidence of benefits.

J’S TAX SERVICE, Sacramento, CA Jan 2012 – Apr 2012

Tax Auditor

●Final review of all preparers return, assure information is accurate along with appropriate documents, electronically transfer returns out to IRS, prepare client packet and data entry.

JACKSON HEWITT, Sacramento, CA Jan 2009 – Mar 2010

Receptionist

●Greet customers with great enthusiasm, answer multi-line phone and direct calls to correct agent, payroll, preparation and delivery bank deposits, data entry, keeping accounts updated with current information, accepting and processing payments for e-filers or previous years return preparation, working with various agencies, employers, creditors and acquaintances, appointment scheduling and follow-up customer contacts, and check distribution of return or bank loans.

CORNELL WILLIAMS, Sacramento, CA Aug 2009 – Apr 2013

Caregiver

●Assists with daily living activities.

●Manage patient schedules, ensure all doctor’s appointments are kept, perform light housekeeping duties, meal preparation, Administer medications following doctor’s instructions, Help patient complete prescribed therapy, exercise routines, Remove safety hazards and report issues to management and/or family.

CIVIC DEVELOPMENT GROUP, Sacramento, CA May 2009 – Jan 2010

License Insurance Agent

●Marketing, data entry, keeping accounts updated with current information, supervising 8-10 employees and scheduling, accepting and processing payments, completing, processing and distribution of polices, and working with various agencies, employers, creditors and campaigns.

LIBERTY TAX SERVICE, Merced, CA Dec 2005 – Apr 2008

Office Manager/Tax Preparer

●Interviewing and hiring process, supervising office staff and scheduling, payroll, preparation and delivery of bank deposits, data entry, keeping accounts updated with current information, preparing and processing returns to transmit electronically to the IRS and Franchise Tax Board, accepting and processing payments for e-filers or previous years return preparation, completing and processing of financial statements to determine eligibility for advancement loans and check distribution of return or bank loans.

EDUCATION

Medical Billing and Coding Program

Anthem College, Sacramento, CA,

Aug 2011 - Aug 2012

High School Diploma

Valley High School

Merced, CA,

Nov 1990 - May 1992

Certificates & Licenses

HIPAA, OSHA, and CPR/BLS3

California Department of Insurance License – License #0G86080, 12/09

American Training Center, Sacramento, CA

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